How the 10 Worst Ecommerce CRM Fails of All Time Could Have Been Prevented
Agile CRM
MARCH 11, 2021
Enhancing customer relationships through quality delivery of products and services as well as above-average customer service. Customer retention through rewards. CIGNA healthcare, the fourth largest insurer lost 6 percent of its membership in 2002. Reasons for CRM failures. CIGNA Healthcare. Conclusion.
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