Zendesk

NOVEMBER 16, 2022

Reduce costs while increasing customer satisfaction. Founded in 2004, Virgin Pulse is the world’s largest cloud-based employee well-being solution. It was the busiest Christmas the digital team ever had,” Naomi Rankin, LUSH’s Global CX Manager, explains. The customer experience was improved as well, earning a CSAT score of 91.8

Innovation 52

Innovation Digitalization Retail Customer Experience 52

Account Manager Tips

MARCH 23, 2021

Which is why key account management is so important. Because you're not just searching for your biggest, but your best customers, who'll generate long-term revenue growth and strategic partnerships. So be ruthless when selecting key accounts if you want a return on investment (or hire more account managers.) So let's find them.

Co-Creation 227

Co-Creation Key Account Management Account Management Suppliers 227

Planview

APRIL 11, 2019

We’re proud to have an innovative culture. Planview Spigit lets us give employees an opportunity to create the next big thing.” – Joe Laurin, Visioneering Manager, Polaris Industries . Through their Ideate Innovation program, which the team uses to surface and develop ideas and turn them into award-winning products.

Innovation 56

Innovation Software Software Marketing 56

SmartKarrot

FEBRUARY 4, 2022

SaaS – Software-as-a-Service – is an umbrella term referring to a range of technologies and tools that facilitate the processing, storage, and management of big data using remote servers. Upon meeting their criteria, Boastcapital’s algorithm tracks and manages the businesses’ expenditure on R&D projects. Founded in: 2017.

Cybersecurity 10

Cybersecurity Software Software Digitalization 10