Insightly

NOVEMBER 1, 2022

CRM Models: How They Can Boost Customer Profitability. You’ve heard of CRM software, but are you familiar with CRM models? These strategies underpin the process of managing customer data, helping to ensure you make the most of the information you gather. What Is CRM? SSCs are your most valuable clients.

Profitability 52

Profitability CRM Value Proposition Customer Experience 52

ClearPoint Strategy

NOVEMBER 2, 2021

Your company-wide strategy is in place, but entirely ineffective—and you have a hunch that using a strategic planning model (and strategy software ) will make a big difference. There are many ways you can create a Balanced Scorecard, including using a program like Excel , Google Sheets, or PowerPoint or using reporting software.

Stakeholders 145

Stakeholders Software Software Organization 145

ReviewTrackers

JANUARY 1, 2018

In all honesty, will you make dinner reservations at a restaurant without checking Yelp or Facebook? But the point is this: online reviews and ratings heavily influence consumers’ purchase decisions. At once the modern take on traditional word of mouth and the new standard for customer feedback , reviews can make or break a business.

Healthcare 43

Healthcare Advertising Decision-making Customer Experience 43

Account Management Skills

MAY 17, 2021

Or maybe you’ve got one already, and you’re looking for some tips to make it even better. But then agency owners came on the show and they wanted to talk about culture, and hiring and profitability and all the things I had no clue about Jenny, I had no clue about any of these things, but very quickly had to learn.

Manufacturing 40

Manufacturing B2B Decision-making Account Management 40