2007 Co-Creation Communication Profitability 
Luminas Strategy
JULY 27, 2023
Therefore, at the beginning of 2007, a critical objective was issued to the organization, all employees must be accountable for the value they create for their customers. Get clear (quickly) on the value of their investments to this customer’s bottom line and validate what investments could be made to improve their profitability.
Account Management Skills
JUNE 15, 2021
The cost, as you said, to the team morale, the profitability of the agency, the client satisfaction, etc. This is about a skill in communication. You know, what are the key points that I really need to communicate? Because I noticed J, with all of your communications, everything is very succinct. so it’s huge.
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