SmartKarrot

APRIL 13, 2020

As companies are increasingly interested to use SaaS as a winning strategy, several recent trends in 2020 have been observed amongst top SaaS businesses: In 2020, it is very important for SaaS businesses to create customer-success functions and take a more proactive approach towards customer success management. Solarwinds. Fleetsmith.

Software 19

Software Software Acquisition Innovation 19

Zendesk

APRIL 29, 2021

Personal finance is so important to consumers that more than a third of Americans review their checking account balance daily. Public banks are still working to regain trust after the 2008 financial crisis, and younger generations especially are increasingly putting their trust in tech over traditional banks. Good customer service.

Banking 59

Banking Finance Customer Experience Media 59

SmartKarrot

JANUARY 18, 2022

Indian SaaS enterprises deal with a wide variety of clients across finance, education, healthcare, and wellness. Found in 2015 by Vijay Yalamanchili, Keka, Keka is an HR and payroll management software designed for modern organizations. Agile CRM offers lead generation, contact management, and integrated telephony services.

e-Learning 11

e-Learning Finance Supply Chain CRM 11