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Wholesale as a Success Factor: Modern Customer Relationship Management

QYMATIX

A well-implemented CRM system can help companies build long-term, profitable customer relationships and provide intensive customer care. It can also enhance customer satisfaction by enabling personalized communications and handling customer inquiries quickly and effectively. Such software supports profitable growth.

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Why Your Organisation Needs A Customer Crisis Plan

Jermaine Edwards

Many organisations saw this in 2008, 2011 and now 2020. Regardless of the size, maturity or sophistication of your organisation, you can apply these ideas to protect your profits, reputation, relationships and revenues. Four – Communicate the change. Communication is critical. 90% of the time they say….

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What type of B2B sales will still exist in 50 years?

QYMATIX

The communication tools that became so self-evident in sales today did not exist 50 years ago: smartphone (circa 1994), email (crazy eighties), and the internet. To communicate with their customers, salespeople had to rely on the phone and the post office. Fifty years on, digital sales will be highly profitable.

article thumbnail

Wholesale as a Success Factor: Modern Customer Relationship Management

QYMATIX

A well-implemented CRM system can help companies build long-term, profitable customer relationships and provide intensive customer care. It can also enhance customer satisfaction by enabling personalized communications and handling customer inquiries quickly and effectively. Such software supports profitable growth.

article thumbnail

What type of B2B sales will still exist in 50 years?

QYMATIX

The communication tools that became so self-evident in sales today did not exist 50 years ago: smartphone (circa 1994), email (crazy eighties), and the internet. To communicate with their customers, salespeople had to rely on the phone and the post office. Fifty years on, digital sales will be highly profitable.

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Book review – Managing Brands

Red Star Kim

Most M&BD professionals will have some involvement in brand work – whether through campaigns for brand awareness and activation or brand management (ensuring that all activities and communications are in line with agreed brand guidelines). Porter’s generic strategies (cost leadership, differentiation and focus) are relevant here.