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Build vs. buy: 5 reasons companies end up ditching their homegrown solutions for Zendesk

Zendesk

It also requires time and effort from internal stakeholders, including IT, security, and legal. In 2012, GitHub moved to the Zendesk CX platform. Riot Games, a video game developer, publisher, and e-sports organizer, pairs custom apps with Zendesk AI to deflect tickets that would otherwise require more headcount.

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Change Management Consultant for an accelerating Consulting business

Arpedio

Arpedio is a Copenhagen-based and US-present company, founded in 2012, originally providing apps in Salesforce.com for BtB Sales Excellence. You are skilled in collecting qualitative data via user surveys, focus group discussions and stakeholder interviews, and you know how to also get quantitative data on adoption, usage, business impact.

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Building Your Plan Priorities, Goals & KPIs

OnStrategyHQ

A mark of a good strategic plan is one that is clear and focused (not too many goals and objectives ), as well as balanced – telling a strategy story about how your whole organization is linked and aligned to drive key performance indicators. Organization-wide strategies. Short- and mid-term organization-wide goals. Action Grid.

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Book review: The Strategy Book by Max McKeown

Red Star Kim

Being easy to read, short and jargon-free The Strategy Book (FT Publishing, 2012) is a considerable achievement bearing in mind the subject matter. What does success look like for your organization? I deliver and facilitate strategy workshops and it’s always good to be able to recommend strategy books to delegates.

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Senior Salesforce Consultant for an Accelerating Consulting Business

Arpedio

Arpedio is a Copenhagen-based and US-present company, founded in 2012, originally providing apps in Salesforce.com for BtB Sales Excellence. Building trust comes natural to you, and you interact easily with all stakeholders across the client organization, from junior salesclerks to the CEO. Who we are. 45 31 62 96 37.

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Senior Salesforce Consultant for an Accelerating Consulting Business

Arpedio

Arpedio is a Copenhagen-based and US-present company, founded in 2012, originally providing apps in Salesforce.com for BtB Sales Excellence. Building trust comes natural to you, and you interact easily with all stakeholders across the client organization, from junior salesclerks to the CEO. Who we are. 45 31 62 96 37.

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Senior Salesforce Consultant for an Accelerating Consulting Business

Arpedio

Arpedio is a Copenhagen-based and US-present company, founded in 2012, originally providing apps in Salesforce.com for BtB Sales Excellence. Building trust comes natural to you, and you interact easily with all stakeholders across the client organization, from junior salesclerks to the CEO. Who we are. 45 31 62 96 37.