Red Star Kim

NOVEMBER 1, 2023

Data – CRM (Client Relationship Management) and CDP (Client Data Platforms) are often lacking. Processes and skills for managing opportunities and pipelines can be lacking. Time and capacity – Many fee-earners are stretched and compelled to manage large amounts of client work under heavy time pressures.

Key Account Management 130

Key Account Management Account Management Value Proposition Client Relationships 130

Red Star Kim

MAY 16, 2023

Yet most people – particularly in these digital visual times – focus on body language or non-verbal communication from posture, expressions and gestures. In a 2016, an Iranian research paper found that assertiveness training was effective at reducing stress and anxiety of high school students.

Communication 130

Communication Brainstorming Decision-making Marketing 130

Red Star Kim

JANUARY 22, 2024

A chance encounter with Helen Kensett at a recent conference reminded me about her 2016 sales book. She urges you to shift from outcome orientation to a process orientation (which is the opposite of what is advocated in change management programmes). It’s good to see another female author of a sales book.

Value Proposition 130

Value Proposition Emotional Intelligence Sales e-Learning 130

Hubspot Sales

FEBRUARY 7, 2018

For instance, someone who loves to get to know their customers and help them achieve their goals over an extended period would likely be best in account management. Account Manager. Sales Manager. Account Manager. Account managers enter the picture once the initial purchase is complete. Account Executive (AE).

Account Management 134

Account Management Sales Interpersonal Skills Sales Management 134