Remove 2018 Remove Acquisition Remove Emotional Intelligence Remove Innovation
article thumbnail

Private client management and marketing: Business plans, recruitment, assessments and automation (Nov 2023)

Red Star Kim

An important assessment that I use a lot is for Emotional Intelligence (EQ). Furthermore, whereas personality is fairly fixed we can improve our emotional intelligence. There is also a post on emotional intelligence and leadership Research on leadership and emotional intelligence (EQ) (kimtasso.com).

article thumbnail

Top 50 Customer Success Influencers 2021

SmartKarrot

Fortunately, he now spends his time coaching and training individuals on effective customer acquisition, satisfaction, retention, and revenue generation. Today, his love for technological innovation, science, and creativity has established him as one of the most respectable business outcomes and Customer Success experts globally.

article thumbnail

Soft skills for tough barristers (Reflection, Self-Coaching, Change, EQ, Awareness, Goal-setting, Communications) Counsel Magazine

Red Star Kim

If your review suggests you need to develop your soft skills, it can be an uncomfortable prospect for a tough barrister as it involves more than knowledge-acquisition. What innovative approaches could I adopt? The seasonal break allows time to step back and reflect on what you’ve achieved and where you’re heading. What are my O ptions?