2020 Co-Creation Onboarding Stakeholders 
Strategic Account Management Association
AUGUST 6, 2021
Form an organizational capability around co-creating products and solutions with our customers Redesign our philosophy around our customers’ needs Make a positive business impact on our customers’ operations Ingrain a deeply customer-centric vision and mission for sales. Its mission is to handle defined strategic key accounts.
Clarity Engagement Solutions
FEBRUARY 12, 2021
In 2020 most pharmaceutical companies continued their strategic planning as if by 2021 everything would be back to normal. We are changing our habits and your healthcare stakeholders aren’t any different. We have seen attempts to influence healthcare stakeholders despite severe restrictions with multichannel marketing.
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Clarity Engagement Solutions
FEBRUARY 12, 2021
In 2020 most pharmaceutical companies had to shift strategies to reach their customers via multi-channel, digital platforms, with hope that by 2021, everything would be back to normal. Companies have had to change habits to engage with customers as have healthcare stakeholders. You’re not alone. Sounds like a lot? Talk to our team.
Account Management Skills
AUGUST 24, 2021
I’m updating internal and external stakeholders, and all that sort of stuff. The other thing that people do, who are really good, the black belts at QBR is what they do, Jenny, is they’ll actually co-opt someone from the customer side, to co present and co own the meeting. I’m working toward that plan.
SmartKarrot
MARCH 8, 2022
Caroline was also named one of the Top 100 Customer Success Strategists for 2020-2021. Diana also co-created the ‘Open Book of Customer Success,’ a free workspace with all the resources to help Customer Success professionals. She is the co-founder of ePesos, which required her to build the Customer Success team from scratch.
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