SmartKarrot

JANUARY 5, 2021

The evolving field of Customer Success owes its origin and rapid rise to a passionate community of pioneers, proponents, and practitioners. Here’s our Top 50 Customer Success Influencers list celebrating those frontiersmen and women pushing the boundaries and making Customer Success the force that it is today.

Customer Success 21

Customer Success Leadership Customer Experience B2B 21

SBI

JANUARY 29, 2021

Existing investors including Boathouse Capital provided equity, and Sterling National Bank provided senior debt. Because of our laser focus, Mediafly continues to build a leading suite of products, and foster strong, long-lasting customer relationships all with differentiated capital efficiency. About Mediafly.

Customer Value 36

Customer Value Investors Banking Healthcare 36

SmartKarrot

MARCH 25, 2021

Frisco, TX — 03/24/2021 — Investors have once again identified the potential in SmartKarrot Inc., resulting in the successful completion of another angel round of fundraising. Customer success teams need to tread the fine line between onboarding, adoption, engagement, and reducing churn.

Investors 19

Investors Acquisition Onboarding B2B 19

SmartKarrot

MARCH 8, 2022

In celebration of International Women’s Day, we are honored to present our Top 50 Women Leaders in Customer Success to Follow list for 2022, celebrating 50 influential women leaders and their inspiring stories of strength and success. Her diverse yet unique skills include customer life cycle optimization from pre-sales.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

Insightly

JANUARY 10, 2024

Investors are taking bets on companies focusing on AI, but they’ll need the human element to truly see ROI. In 2021, it was 6.8 Jay points to ensuring integrations are prioritized so that teams and apps seamlessly pass information that elevates the customer experience. You’ll still need humans for that, she says.

Finance 52

Finance CRM Acquisition Decision-making 52