Zendesk

AUGUST 10, 2021

7 sales prospecting techniques (and how they’ve evolved in 2021). Though the techniques may be familiar, you may need to slightly adjust their execution in 2021 to appeal to post-pandemic customers. If your product or service makes remote work easier, highlight that aspect for planet-first buyers. Healthcare.

Sales 104

Sales Digitalization Media Software 104

Red Star Kim

SEPTEMBER 29, 2023

One delegate question was “ What tips to engage fee earners with investing time and data into the CRM systems?”. How happy are you with your CRM (and integrated mailing, analytics and relationship management capabilities)?

Marketing 130

Marketing Stakeholders Digitalization Communication 130

Red Star Kim

SEPTEMBER 26, 2023

Here, the M&BD professionals – and perhaps those from other disciplines (such as finance or human resources) – will be formed into temporary project teams to assist with particular initiatives. And where firms invested in the area, the pricing teams were more likely to comprise finance professionals and experienced fee-earners.

Marketing 130

Marketing Key Account Management Account Management Artificial Intelligence 130

Zendesk

AUGUST 10, 2021

7 sales prospecting techniques (and how they’ve evolved in 2021). Though the techniques may be familiar, you may need to slightly adjust their execution in 2021 to appeal to post-pandemic customers. If your product or service makes remote work easier, highlight that aspect for planet-first buyers. Healthcare.

Sales 52

Sales Digitalization Media Software 52

Zendesk

NOVEMBER 4, 2021

To successfully complete that digital transformation, Zendesk’s leaders had to find new tools and processes that empowered employees to thrive in a remote work environment. Ecommerce was already popular, but the pandemic sparked a huge surge in online retail shopping that has continued into 2021.

Digital Transformation 52

Digital Transformation Digitalization CRM eCommerce 52