Zendesk

MARCH 4, 2021

That may differ from a standard help desk, which is a centralized team within a company that serves employees or customers en masse, using a software product to organize conversations. What internal help desk buyers want in 2021. Mechele Neeley-Scholis, VP, Head of Global HR Business Partnering, Zendesk.

Future of Work 52

Future of Work Decision-making Digitalization Remote Working 52

SmartKarrot

AUGUST 23, 2021

2021 has unlocked many ‘first-times’ for us and it is no wonder. This staggering percentage announces our heavy reliance on remote work tools. On that note, this step-by-step guide highlights how to host a successful virtual conference for absolute event success. Step Four: Secure your Virtual Conference.

Customer Success 10

Customer Success Remote Working Software Software 10

SmartKarrot

NOVEMBER 23, 2020

With the immense power of remote work it brings to its users, the SaaS industry is going through immense evolution in all its products. The sudden hit of a pandemic to the whole world has only amplified the use of SaaS products giving much power and flexibility to the remote workforce. in the next year.

Telecommunications 10

Telecommunications Customer Experience Digital Transformation CRM 10

Insightly

MAY 28, 2021

If you’ve spent a few years marketing to healthcare, for example, you might want to try your hand at marketing to software developers. Advancing your career can sometimes mean shaking up your work environment. They’ve taken hiatuses to work in sales, product, customer success, or even outside of corporate business altogether.

Marketing 52

Marketing Digital Transformation Remote Working Decision-making 52

Insightly

MAY 28, 2021

If you’ve spent a few years marketing to healthcare, for example, you might want to try your hand at marketing to software developers. Advancing your career can sometimes mean shaking up your work environment. They’ve taken hiatuses to work in sales, product, customer success, or even outside of corporate business altogether.

Marketing 98

Marketing Decision-making Media Management 98

Zendesk

MARCH 23, 2021

Its price, flexibility, and security, when compared to less modern on-premises software, is unbeatable. What is cloud computing for customer support? All the tech equipment you might normally picture crammed into an office IT closet—servers, databases, RAM, and software—are delivered remotely over the internet instead.

Internet 52

Internet Leadership Software Software 52

SmartKarrot

JANUARY 27, 2021

Nearly 77% of CIOs rated digital transformation as their top-most priority in 2021. And especially, due to the challenges posed by the pandemic last year, the need for automation has become ever more important with the rise in remote work mode. Customer success as a value has always existed in businesses from earlier times.

Customer Success 10

Customer Success Digital Transformation Prioritization Software 10