Zendesk

OCTOBER 9, 2023

In October 2022, The White House Office of Science and Technology Policy (OSTP) released the Blueprint for an AI Bill of Rights as an ethical framework for using AI in the U.S. The impact of AI ethics on CX From AI chatbots to customer experience software , businesses turn to AI technology to enhance CX.

Computers and Electronics 52

Computers and Electronics Artificial Intelligence Prioritization Customer Experience 52

Hubspot Sales

OCTOBER 1, 2021

As 2022 approaches and we move further into the new decade, some key CRM trends will shake up the industry as we know it. CRM Trends for 2022. As a tech trend for 2022, teams will increasingly wonder: why do we pay for App A when App B can now tick that box and more? AI is becoming a key part of CRM systems.

CRM 119

CRM Innovation Computers and Electronics Supply Chain 119

Envisio

AUGUST 14, 2023

Step 4: Communicate and Collaborate around your Performance Measures The Government Finance Officers Association (GFOA) stresses the importance of communicating with clarity and transparency in the process of developing KPIs and measuring performance. Governments should be able to clearly articulate why they’re trying to measure something.

Government 52

Government Energy and Utilities Cybersecurity Insurance 52