Zendesk

OCTOBER 9, 2023

According to the Zendesk Customer Experience Trends Report 2023 , 73 percent of consumers expect more interactions with AI in their daily lives and believe it will improve customer service quality. The impact of AI ethics on CX From AI chatbots to customer experience software , businesses turn to AI technology to enhance CX.

Computers and Electronics 52

Computers and Electronics Artificial Intelligence Prioritization Customer Experience 52

Envisio

AUGUST 14, 2023

Step 4: Communicate and Collaborate around your Performance Measures The Government Finance Officers Association (GFOA) stresses the importance of communicating with clarity and transparency in the process of developing KPIs and measuring performance. Governments should be able to clearly articulate why they’re trying to measure something.

Government 52

Government Energy and Utilities Cybersecurity Insurance 52

Apptivo

OCTOBER 11, 2023

Key Considerations in Choosing the Ideal Sales Tools Software 4. In 2023, a new set of tools emerged as game-changers. Key Considerations in Choosing the Ideal Sales Tools Software Choosing the right sales tools and software is vital for streamlining processes, improving productivity, and driving revenue growth.

Software 52

Software Software Sales CRM 52