Insightly

MARCH 11, 2024

So, here are the top CRM trends for 2024. Artificial Intelligence (AI) Of course AI tops the list of 2024 CRM trends. Workflow automation Automation-enabled self-service is another emerging trend in 2024. Dynamic user interface One of the top CRM trends for 2024 also involves dynamic user interfaces.

CRM 52

CRM Artificial Intelligence Cybersecurity Internet 52

Zendesk

JANUARY 18, 2024

AI transparency means understanding how artificial intelligence systems make decisions, why they produce specific results, and what data they’re using. We use artificial intelligence (AI) more than we think—some of us speak with Siri or Alexa every day.

Artificial Intelligence 52

Artificial Intelligence Decision-making Stakeholders Government 52

Hubspot Sales

AUGUST 30, 2023

Artificial intelligence has moved beyond the hype and is now seamlessly integrated into many aspects of business operations. So, what can salespeople expect and be prepared for in 2024? In 2024, conversational AI will play a huge role in lead qualification. But what changes will it bring to the sales industry?

Decision-making 91

Decision-making Sales Profitability Artificial Intelligence 91

OnStrategyHQ

MARCH 26, 2024

Artificial Intelligence (AI) is the hottest topic in 2024, just as in 2023, and will most likely continue to be in 2025 and beyond. We are witnessing the beginning of a shift that will impact the world for years to come. So, what does that mean for your organization?

Value Proposition 52

Value Proposition Artificial Intelligence Cybersecurity Decision-making 52

Hubspot Sales

JULY 13, 2023

Table of Contents The Top 8 Concerns About Using AI 6 Tips for Addressing AI Fears The Top 8 Concerns About Using AI Of sales professionals, 57% think that most salespeople will use AI in their roles by 2024, according to HubSpot’s State of AI report. On the other hand, only 6% think that AI is overhyped and useless.

Leadership 81

Leadership Sales Cybersecurity Government 81