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11 AI Predictions in Sales for the Next Year [Data + Expert Tips]

Hubspot Sales

So, what can salespeople expect and be prepared for in 2024? AI recognizes facial impressions and drives emotion-based decisions The market size for facial recognition software was valued at USD 4.35 In 2024, conversational AI will play a huge role in lead qualification. billion in 2021 and is projected to reach USD 11.53

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What is AI transparency? A comprehensive guide

Zendesk

Taking facts and figures from our Zendesk Customer Experience Trends Report 2024 , our beginner’s guide to transparent AI includes the significance of AI transparency and its requirements, regulations, benefits, challenges, best practices, and more. Transparent AI helps reduce biases to sustain fair results in business use cases.

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Customer data privacy: A CX guide for 2024

Zendesk

In this comprehensive guide, we’ll break down the importance of customer data privacy, common privacy concerns, best practices, and key privacy standards and regulations, all backed up with facts and figures from the Zendesk Customer Experience Trends Report 2024. Source: Zendesk CX Trends Report 2024.

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8 Concerns Sales People Have About AI & How Leadership Can Address Them [New Data + Tips]

Hubspot Sales

Table of Contents The Top 8 Concerns About Using AI 6 Tips for Addressing AI Fears The Top 8 Concerns About Using AI Of sales professionals, 57% think that most salespeople will use AI in their roles by 2024, according to HubSpot’s State of AI report. On the other hand, only 6% think that AI is overhyped and useless.