2025 CRM Innovation Remote Working 
ACT
JANUARY 13, 2023
SMBs are adopting new and innovative tech faster. COVID-19 continues to make a huge impact on tech trends as businesses worldwide continue to adapt to hybrid work environments. billion by 2025. . Remote onboarding. Employees face several obstacles when they start new remote jobs.
ACT
MARCH 21, 2023
trillion by 2025. Slow and inefficient service delivery The pandemic ushered in an abrupt shift to remote work , and professional services firms followed suit. While the world has returned to its pre- pandemic normal in many ways, the shift to remote work has not entirely abated.
Zendesk
DECEMBER 1, 2020
Thus, the shift to remote work resulting from COVID-19 is a driver in the direction business was already headed. “We But now, businesses have tools, like CRM software , to build processes that connect data dots across support, marketing, product, sales—the entire customer journey. Focus on time to value.
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