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Top 2023 SMB technology predictions that business owners want to know

ACT

Learning about the newest small and mid-sized business ( SMB ) technology trends in the coming year can help you make superior data-driven decisions on which tech to buy and implement in your business. The very definition of SMBs separates them from larger businesses, making their SMB solutions and technology requirements will differ.

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Top CRM trends

Insightly

Customer experience (CX) and satisfaction are some of the driving forces behind modern business success. To meet customer-centric goals, new CRM tools with greater precision are being developed. billion by 2025. There has been an upward tick of CRM integrations with IoT tech to make life a little easier.

CRM 52
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Top CRM trends for 2021

Insightly

Customer experience (CX) and satisfaction are some of the driving forces behind modern business success. To meet customer-centric goals, new CRM tools with greater precision are being developed. There has been an upward tick of CRM integrations with IoT tech to make life a little easier. . . Cybersecurity scanners.

CRM 98
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11 AI Predictions in Sales for the Next Year [Data + Expert Tips]

Hubspot Sales

Contrarily, only 20% of underperformers use AI to automate internal processes and improve customer experience. 11 AI Predictions in Sales for The Next Year Forrester predicts that AI-powered platforms will grow to $37 million by 2025. AI makes customer data more vulnerable.