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Top 2023 SMB technology predictions that business owners want to know

ACT

One of the best uses of AI is to create a personalized customer experience for buyers by automating manual tasks and streamlining the process. Cybersecurity. Cybersecurity protects small businesses from becoming victims of cybercrime, like data breaches where your data or your customers are exposed.

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11 AI Predictions in Sales for the Next Year [Data + Expert Tips]

Hubspot Sales

Contrarily, only 20% of underperformers use AI to automate internal processes and improve customer experience. 11 AI Predictions in Sales for The Next Year Forrester predicts that AI-powered platforms will grow to $37 million by 2025. But how does refusing AI impact business results?

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20 Innovative CRM Trends to Pay Attention to in 2022

Hubspot Sales

From smart home devices to wearable health monitors and cybersecurity scanners, there are expected to be more than 64 billion IoT devices worldwide by 2025, says TechJury. Improving customer experience is the area where most enterprises are using data generated from IoT solutions. Automated knowledge bases.

CRM 121
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Top CRM trends for 2021

Insightly

Customer experience (CX) and satisfaction are some of the driving forces behind modern business success. To meet customer-centric goals, new CRM tools with greater precision are being developed. Data generated from these solutions is used to increase customer satisfaction and retention. . Cybersecurity scanners.

CRM 98