Zendesk
JANUARY 18, 2024
In this comprehensive guide, we’ll break down the importance of customer data privacy, common privacy concerns, best practices, and key privacy standards and regulations, all backed up with facts and figures from the Zendesk Customer Experience Trends Report 2024. More in this guide: Why is customer data privacy important?
Zendesk
OCTOBER 26, 2023
Companies need to ensure that the customer data they access and store stays safe—especially as cybersecurity crimes are at an all-time high. To make this possible, CX and security teams must work together to ensure customer data stays private and secure. Here’s how.
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Zendesk
OCTOBER 2, 2023
Invest in CX and EX for better business outcomes IT leaders have long noted the correlation between good employee experience resulting in good customer experience, and vice versa. High employee satisfaction and retention results in more positive, consistent experiences for customers.
ACT
JANUARY 13, 2023
One of the best uses of AI is to create a personalized customer experience for buyers by automating manual tasks and streamlining the process. Cybersecurity. Cybersecurity protects small businesses from becoming victims of cybercrime, like data breaches where your data or your customers are exposed.
SBI Growth
SEPTEMBER 28, 2018
Joining us on the is Mike Volpe, the Chief Marketing Officer for Cybereason, the world’s most powerful cybersecurity analytics platforms. Often called the “godfather of inbound marketing” for his work in taking inbound marketing from an idea to a movement.
SBI Growth
OCTOBER 19, 2018
Joining us on the is Mark Lister, he is the Chief Digital Officer for Ness, a digital engineering company that designs and builds digital platforms and software that helps organizations engage customers, differentiate their brands, and drive revenue growth.
Planview
AUGUST 29, 2017
By offering the promise of new avenues for growth and improved customer experiences, the FinTech industry has experienced a boom in the last few years, with total worldwide investments ballooning from $2.5 Improving Cybersecurity. billion in 2011 to $20.3 billion in 2015. Removing Transaction Barriers.
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