DemandFarm

AUGUST 11, 2023

However, over the past decade, the selling process has undergone a complete transformation. We have transitioned to cloud-based and software selling models, shifting our focus to the customer’s product experience. We need to take a more expansive view of RevOps as a whole.

Key Account Management 52

Key Account Management Account Management Digitalization Digital Transformation 52

Zendesk

DECEMBER 1, 2020

Digital transformation was already vital to surviving in the ever-evolving digital economy and meeting the ever-increasing customer expectations it generates. The importance of digital transformation isn’t under question. What is digital transformation? Digital transformation examples.

Digital Transformation 98

Digital Transformation Digitalization Customer Experience Supply Chain 98

QYMATIX

OCTOBER 19, 2021

How will artificial intelligence redefine sales management? Sales managers had to type on a typewriter (1870 – 1980 (?)) Key Account Managers had to prepare a visit to a potential client thoroughly. Key Account Managers can now call clients in seconds – even to meet them virtually thanks to video and webinars.

Artificial Intelligence 98

Artificial Intelligence B2B Computers and Electronics Internet 98

ACT

JANUARY 13, 2023

In 2023, more small businesses are looking at workplace automation to save money, address problem areas, and automate tedious manual tasks such as managing data, reminders, and even customer engagements. For instance, antivirus software can detect and fix computer viruses, and next-generation firewalls protect against a variety of threats.

Cybersecurity 52

Cybersecurity Small Business Artificial Intelligence Onboarding 52

QYMATIX

OCTOBER 19, 2021

How will artificial intelligence redefine sales management? Sales managers had to type on a typewriter (1870 – 1980 (?)) Key Account Managers had to prepare a visit to a potential client thoroughly. Key Account Managers can now call clients in seconds – even to meet them virtually thanks to video and webinars.

Artificial Intelligence 72

Artificial Intelligence B2B Computers and Electronics Internet 72

Hubspot Sales

FEBRUARY 8, 2023

Forrester also predicts that the market for AI-powered platforms will grow to $37 billion by 2025. According to most sales reps, digital transformation has accelerated over the last 3 years. This software also continues to learn over time, increasing its accuracy. Gathering information from multiple platforms.

Artificial Intelligence 117

Artificial Intelligence Sales CRM Decision-making 117

SuperOffice

FEBRUARY 21, 2022

Just like a decade ago, Customer Relationship Management (CRM) in 2022 is set to be about customer-centricity. CRM software is the most used CX tool. In 2020, the average share of customer interactions that were digital made up 58%, compared to 36% in 2019. And this forecast isn’t behind reality. Data and privacy matter.

CRM 84

CRM Customer Experience Prioritization Decision-making 84