2027 Artificial Intelligence CRM Innovation 
Insightly
MARCH 11, 2021
The history of customer relationship management spans over five decades and has spurred the continuous evolution of CRM technology. The global CRM market was valued at $47.79 billion by the year 2027 , exhibiting a growth rate of 11.6%. To meet customer-centric goals, new CRM tools with greater precision are being developed.
Strategic Communications
JULY 11, 2023
Artificial intelligence. According to Innosight’s corporate longevity forecast of S&P 500 companies, the 33-year average tenure of companies on the S&P 500 in 1964 narrowed to 24 years by 2016 and is forecast to shrink to just 12 years by 2027. Machine learning. Virtual reality. Augmented reality. Mixed reality.
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