Flevy

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Drive the Transformation : Over the first 18 months, the focus is on executing the transformation, making adjustments as necessary, and ensuring that the initiatives are having the intended impact. This approach focuses on continuous improvement, enhancing customer service, and reducing costs, all while increasing organizational capacity.

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Energy and Utilities Innovation Stakeholders Decision-making 52

SmartKarrot

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By hiring an expert to lead the customer experience efforts, Cisco is now on the right path to innovate and improve customer life cycle with technology. The need for a customer-centric executive team in a B2B SaaS organization has grown with the COVID-19 pandemic. The entire C-suite is responsible for the customer.

Digitalization 10

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SmartKarrot

APRIL 21, 2022

By hiring an expert to lead the customer experience efforts, Cisco is now on the right path to innovate and improve customer life cycle with technology. The need for a customer-centric executive team in a B2B SaaS organization has grown with the COVID-19 pandemic. The entire C-suite is responsible for the customer.

Digitalization 10

Digitalization Customer Life Cycle Cybersecurity Government 10