article thumbnail

How to Succeed With Account Management

Arpedio

In order to do so, you should invest in your account management processes – so you can equip your strategic account managers with the best working environment to manage the complex journey of long-term account development. What Is an Account Manager? Automation of Account Management with ARPEDIO.

article thumbnail

Strategic Account Management

ProlifIQ

Account managers are tasked with managing these accounts, serving as the main point of contact, and ensuring that the customers achieve the outcomes that they purchased your tool or service for. A strategic account development plan serves as a roadmap for nurturing and growing these important accounts.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Oct 12 – Customer Success Jobs

SmartKarrot

Apply here: [link] Role: Customer Success Manager Location: London, England, United Kingdom Organization: Bynder As a Customer Success Manager, you will be working with the strategic customers across sectors such as Non-Profit, Higher Education, Financial Services and Governments. Develop upsell & cross-sell opportunities.

article thumbnail

How an AM and PM work together in a digital agency, with Kate Vines and Kiorhte Aghoghogbe

Account Management Skills

I have worked in many different kinds of assets of account management, I mean the full spectrum, I have done roles, which have been very hybrid and touched a little bit on project delivery and account management. The AM role for me, I rely on the account manager to have an eye on the future. Jenny Plant 42:29 Okay Gotcha.

article thumbnail

Top 50 Women Leaders in Customer Success 2022

SmartKarrot

Since beginning her career as a Sales Consultant at Ferguson Enterprises, Kellie has acquired cross-functional collaboration , customer success, account management, channel development, customer experience, presentation, and negotiation skills among others. Keri Keeling. Rachel Provan.