Remove Account Development Remove Account Management Remove Customer Experience Remove Onboarding
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How to Kick Off Your SaaS Sales Career

Hubspot Sales

Successful AEs can go on to sales management, enterprise sales, or even executive roles, depending on the size of the company. Post-Sales Account Manager After the AE closes a deal, a post-sales account manager is responsible for managing that sales account and ensuring that the client is satisfied with the quality of the product or service.

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Jan 13 – Customer Success Jobs

SmartKarrot

Role: VP, Customer Success | B2B SaaS Location: Remote, United States Organization: Displayr As a VP of Customer Success, you will maximize Displayr’s customer satisfaction by leading the post-sale relationship: onboarding, training, and adoption.

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Jan 10 – Customer Success Jobs 

SmartKarrot

Role: Head of Customer Success Location: Remote, Boulder, CO, United States Organization: Perennial As a Head of Customer Success, you will develop, implement, and manage an integrated customer success and account management program that aligns with commercial and operations targets.

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Top 50 Women Leaders in Customer Success 2022

SmartKarrot

Also, Annette is a distinguished customer success author who has written two books, ‘Customer Understanding: Three Ways Put the “Customer” in Customer Experience’ and ‘Built to Win: Designing a Customer-Centric Culture That Drives Value for Your Business.’. Ashna Patel. Bhavika Kochhar. Dana Alvarenga.

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Nov 18 – Customer Success Jobs

SmartKarrot

Apply here: [link] Role: Director of Customer Success (US West) Location: San Francisco, CA, US Organization: Smartly.io As a Director of Customer Success, you will ensure a high-quality customer experience for new and existing customers. Identify, track, and improve the health status of each of your customers.

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Jan 06 – Customer Success Jobs

SmartKarrot

Apply here: [link] Role: Director of Customer Success Location: Greenwood Village, CO, US Organization: PlayerLync As a Director of Customer Success, you will personify the Customer Experience Mission Statement – Listen, understand, design, and lead to deliver an extraordinary experience and game-changing results.

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Building the Optimal Customer Success Org Structure

SmartKarrot

Aside from this, he develops and deploys key metrics that bring in fruitful benefits for both the company and the members. Account Development Managers. Account development managers ensure that the customers contact them first with whatever they need. Onboarding Team Lead.