SmartKarrot

SEPTEMBER 27, 2021

Proactively reach out to customers with ideas and solutions on how to leverage the product to improve their internal processes and workflows. Design and implement systems and processes to make us more efficient and enhance the customer experience. Build relationships and maintain the health of your accounts.

Customer Success 19

Customer Success Stakeholders Onboarding Government 19

SmartKarrot

DECEMBER 8, 2022

Role: Customer Success Manager Location: Remote, United States Organization: thinkLaw As a Customer Success Manager, you will perform onboarding training with the partners, ensuring strong adoption and ongoing engagement throughout the partner’s lifetime.

Customer Success 19

Customer Success B2C Insurance CRM 19

SmartKarrot

JANUARY 4, 2021

Drive metrics on performance and processes to achieve corporate and customer objectives, provide the best customer experience and consistently achieve team productivity, and customer satisfaction targets. Provide guidance and accountability for Customer Success team members across the customer life cycle.

Customer Success 10

Customer Success Customer Life Cycle Onboarding Customer Experience 10

SmartKarrot

MARCH 8, 2022

Also, Annette is a distinguished customer success author who has written two books, ‘Customer Understanding: Three Ways Put the “Customer” in Customer Experience’ and ‘Built to Win: Designing a Customer-Centric Culture That Drives Value for Your Business.’. Ashna Patel. Dana Alvarenga. Donna Weber.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

SmartKarrot

NOVEMBER 18, 2020

Apply here: [link] Role: Director of Customer Success (US West) Location: San Francisco, CA, US Organization: Smartly.io As a Director of Customer Success, you will ensure a high-quality customer experience for new and existing customers. Identify, track, and improve the health status of each of your customers.

Customer Success 10

Customer Success Onboarding Finance Leadership 10

SmartKarrot

MARCH 22, 2021

Coordinate with Senior Customer Success Managers to create customized growth plans for key clients, via SalesForce. Be able to identify potential growth opportunities – whether that be up-sells or account development opportunities. Guide and coach customers and Sales with dedicated customer success processes.

Customer Success 10

Customer Success Stakeholders Retail Leadership 10

SmartKarrot

JUNE 28, 2021

Proactively reach out to customers with ideas and solutions on how to leverage our product to improve their internal processes and workflows. Design and implement systems and processes to make us more efficient and enhance the customer experience. Build relationships and maintain the health of your accounts.

Customer Success 10

Customer Success Stakeholders Leadership Facilitation 10

SmartKarrot

JANUARY 6, 2021

Apply here: [link] Role: Director of Customer Success Location: Greenwood Village, CO, US Organization: PlayerLync As a Director of Customer Success, you will personify the Customer Experience Mission Statement – Listen, understand, design, and lead to deliver an extraordinary experience and game-changing results.

Customer Success 10

Customer Success Finance Account Development Stakeholders 10

SmartKarrot

NOVEMBER 11, 2020

Aside from this, he develops and deploys key metrics that bring in fruitful benefits for both the company and the members. Account Development Managers. Account development managers ensure that the customers contact them first with whatever they need. Onboarding Team Lead.

Customer Success 12

Customer Success Onboarding Account Development Customer Experience 12