SmartKarrot

JANUARY 13, 2022

Role: VP, Customer Success | B2B SaaS Location: Remote, United States Organization: Displayr As a VP of Customer Success, you will maximize Displayr’s customer satisfaction by leading the post-sale relationship: onboarding, training, and adoption.

Customer Success 19

Customer Success Onboarding Value Proposition Account Growth 19

SmartKarrot

DECEMBER 2, 2022

Onboard and train new customers on the solution. Development of territory and account development, training, and educational plans. Develop internal processes to support a world-class customer experience. Responsible for hiring, managing, and developing a Customer Success team.

Customer Success 19

Customer Success Onboarding Account Planning Account Development 19

SmartKarrot

JANUARY 10, 2023

Grow annual year-over-year contracted revenue, and fully realized margin by developing relationships with key decision-makers and operational stakeholders in strategic accounts. Develop a deep understanding of strategic accounts and create operational alignment by running quarterly business reviews. Apply here: [link].

Customer Success 19

Customer Success Supply Chain Co-Creation Stakeholders 19

SmartKarrot

JANUARY 3, 2023

Role : Customer Success Associate Location: Sydney, New South Wales, Australia (Hybrid) Organization: Sleek As a Customer Success Associate, you will handle day-to-day customer requests and inquiries in a timely manner. Onboard and train new customers on the solution. Role: Customer Success Manager.

Customer Success 19

Customer Success Onboarding Suppliers Stakeholders 19

SmartKarrot

DECEMBER 8, 2022

Perform periodic partner success reviews that confirm customer satisfaction, resolve issues with the help of the team, and expand the curriculum used within the account. Develop tools, processes, and best practices to ensure curriculum partners are realizing the greatest possible value from software.

Customer Success 19

Customer Success B2C Insurance CRM 19

Arpedio

DECEMBER 19, 2023

This alignment not only improves the effectiveness of campaigns but also creates a more cohesive customer experience. Optimized ROI : With resources focused on accounts with the highest potential return, ABS can lead to a more efficient allocation of budget and a higher overall return on investment.

Decision-making 52

Decision-making Account Planning CRM Marketing 52

SmartKarrot

FEBRUARY 10, 2022

Apply here: [link] Role: VP, Customer Success | B2B SaaS Location: Remote, United States Organization: Displayr As a VP of Customer Success, you will maximize Displayr’s customer satisfaction by leading the post-sale relationship: onboarding, training, and adoption.

Customer Success 19

Customer Success Onboarding Account Growth Account Development 19

SmartKarrot

SEPTEMBER 27, 2021

Proactively reach out to customers with ideas and solutions on how to leverage the product to improve their internal processes and workflows. Design and implement systems and processes to make us more efficient and enhance the customer experience. Build relationships and maintain the health of your accounts.

Customer Success 19

Customer Success Stakeholders Onboarding Government 19

Hubspot Sales

APRIL 27, 2023

They inform clients about new offers and provide excellent customer support. Some account managers are also given the task of working with developers to fix bugs that impede customer experience with the product. This is the same for when you’re in the role as well. Always be yourself."

Sales 111

Sales Account Management Communication Sales Management 111

SmartKarrot

JANUARY 4, 2021

Drive metrics on performance and processes to achieve corporate and customer objectives, provide the best customer experience and consistently achieve team productivity, and customer satisfaction targets. Provide guidance and accountability for Customer Success team members across the customer life cycle.

Customer Success 10

Customer Success Customer Life Cycle Onboarding Customer Experience 10

Zendesk

MAY 19, 2022

Account executives are slightly more specialized than sales reps, as they’re frequently assigned to high-profile accounts. Account development representative. Account development representatives are responsible for creating new sales strategies, identifying potential clients, and understanding market trends.

B2C 98

B2C Sales CRM Profitability 98

SmartKarrot

MARCH 8, 2022

Also, Annette is a distinguished customer success author who has written two books, ‘Customer Understanding: Three Ways Put the “Customer” in Customer Experience’ and ‘Built to Win: Designing a Customer-Centric Culture That Drives Value for Your Business.’. Ashna Patel. Dana Alvarenga. Jennifer Chiang.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

SmartKarrot

MARCH 22, 2021

Coordinate with Senior Customer Success Managers to create customized growth plans for key clients, via SalesForce. Be able to identify potential growth opportunities – whether that be up-sells or account development opportunities. Guide and coach customers and Sales with dedicated customer success processes.

Customer Success 10

Customer Success Stakeholders Retail Leadership 10

SmartKarrot

JUNE 28, 2021

Proactively reach out to customers with ideas and solutions on how to leverage our product to improve their internal processes and workflows. Design and implement systems and processes to make us more efficient and enhance the customer experience. Build relationships and maintain the health of your accounts.

Customer Success 10

Customer Success Stakeholders Leadership Facilitation 10

SmartKarrot

MAY 6, 2020

Apply here: [link] Role: Customer Executive Int Location: Tokyo, Japan Organization: JDA Software In this role, you will build a business plan which demonstrates steps/activities, revenue components required to meet and exceed assigned revenue and customer satisfaction objectives within territory or portfolio of assigned accounts.

Customer Success 10

Customer Success Account Development Software Software 10

SmartKarrot

JANUARY 6, 2021

Apply here: [link] Role: Director of Customer Success Location: Greenwood Village, CO, US Organization: PlayerLync As a Director of Customer Success, you will personify the Customer Experience Mission Statement – Listen, understand, design, and lead to deliver an extraordinary experience and game-changing results.

Customer Success 10

Customer Success Finance Account Development Stakeholders 10

SmartKarrot

NOVEMBER 18, 2020

Apply here: [link] Role: Director of Customer Success (US West) Location: San Francisco, CA, US Organization: Smartly.io As a Director of Customer Success, you will ensure a high-quality customer experience for new and existing customers.

Customer Success 10

Customer Success Onboarding Finance Leadership 10

Arpedio

JANUARY 11, 2023

In order to do so, you should invest in your account management processes – so you can equip your strategic account managers with the best working environment to manage the complex journey of long-term account development. What Is an Account Manager? No, we don't use Salesforce yet. Let's talk.

Account Management 52

Account Management Management Key Account Management B2B 52

SmartKarrot

NOVEMBER 11, 2020

Aside from this, he develops and deploys key metrics that bring in fruitful benefits for both the company and the members. Account Development Managers. Account development managers ensure that the customers contact them first with whatever they need. The same goes for the Director of Customer Service.

Customer Success 12

Customer Success Onboarding Account Development Customer Experience 12

SmartKarrot

APRIL 29, 2021

Proactively reach out to customers with ideas and solutions on how to leverage the product to improve their internal processes and workflows. Design and implement systems and processes to make us more efficient and enhance the customer experience. Build relationships and maintain the health of your accounts.

Customer Success 10

Customer Success Value Proposition Stakeholders Finance 10