SmartKarrot

MARCH 22, 2021

Work closely with the Customer Success Solutions team to communicate and document customer configuration requests. Advise leadership group and other internal stakeholders on strategies to identify opportunities to further add value to existing ReTech customers. Driving internal stakeholders to meet customer needs.

Customer Success 10

Customer Success Stakeholders Retail Leadership 10

Hubspot Sales

APRIL 27, 2023

They inform clients about new offers and provide excellent customer support. Some account managers are also given the task of working with developers to fix bugs that impede customer experience with the product. They're right. This is the same for when you’re in the role as well. Always be yourself."

Sales 105

Sales Account Management Communication Sales Management 105

SmartKarrot

JUNE 28, 2021

Proactively reach out to customers with ideas and solutions on how to leverage our product to improve their internal processes and workflows. Design and implement systems and processes to make us more efficient and enhance the customer experience. Build relationships and maintain the health of your accounts.

Customer Success 10

Customer Success Stakeholders Leadership Facilitation 10

SmartKarrot

JANUARY 4, 2021

Drive metrics on performance and processes to achieve corporate and customer objectives, provide the best customer experience and consistently achieve team productivity, and customer satisfaction targets. Provide guidance and accountability for Customer Success team members across the customer life cycle.

Customer Success 10

Customer Success Customer Life Cycle Onboarding Customer Experience 10

SmartKarrot

JANUARY 6, 2021

Apply here: [link] Role: Director of Customer Success Location: Greenwood Village, CO, US Organization: PlayerLync As a Director of Customer Success, you will personify the Customer Experience Mission Statement – Listen, understand, design, and lead to deliver an extraordinary experience and game-changing results.

Customer Success 10

Customer Success Finance Account Development Stakeholders 10

SmartKarrot

MARCH 8, 2022

Also, Annette is a distinguished customer success author who has written two books, ‘Customer Understanding: Three Ways Put the “Customer” in Customer Experience’ and ‘Built to Win: Designing a Customer-Centric Culture That Drives Value for Your Business.’. Ashna Patel. Dana Alvarenga. Jennifer Chiang.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

SmartKarrot

NOVEMBER 18, 2020

Apply here: [link] Role: Director of Customer Success (US West) Location: San Francisco, CA, US Organization: Smartly.io As a Director of Customer Success, you will ensure a high-quality customer experience for new and existing customers.

Customer Success 10

Customer Success Onboarding Finance Leadership 10

Arpedio

JANUARY 11, 2023

In order to do so, you should invest in your account management processes – so you can equip your strategic account managers with the best working environment to manage the complex journey of long-term account development. What Is an Account Manager? No, we don't use Salesforce yet. Let's talk.

Account Management 52

Account Management Management Key Account Management B2B 52

SmartKarrot

APRIL 29, 2021

Proactively reach out to customers with ideas and solutions on how to leverage the product to improve their internal processes and workflows. Design and implement systems and processes to make us more efficient and enhance the customer experience. Build relationships and maintain the health of your accounts.

Customer Success 10

Customer Success Value Proposition Stakeholders Finance 10