SmartKarrot

AUGUST 4, 2022

Maintain the Darktrace CRM platform with current account intelligence derived from customer communications. Development of territory and account development, training and educational plans. Introduce Research & Advisory services and capabilities to new clients as well as communicate value to decision-makers.

Customer Success 19

Customer Success Stakeholders Innovation Facilitation 19

SmartKarrot

MARCH 10, 2021

This includes assigning accounts, developing staff, and holding them accountable to their responsibilities. Develop and execute success plans to ensure customer growth and product adoption. Working with Product and Marketing to build sales collateral that helps onboard customers. Apply here: [link].

Customer Success 10

Customer Success Facilitation Account Development Onboarding 10

SmartKarrot

MARCH 3, 2021

Develop an ongoing customer lifecycle management profile, tracking methodology and enhancement plan to identify, grow and retain the best customers. Manage the communication and internal coordination of the support infrastructure for assigned accounts across a variety of departments who may have many projects competing for their attention.

Customer Success 10

Customer Success Finance Facilitation Account Development 10

SmartKarrot

JUNE 28, 2021

Build relationships and maintain the health of your accounts. Develop relevant content related to data-driven fundraising best practices. Capture and document the developer journey, working cross-functionally to launch product demos, community tutorials and content marketing. Implement metrics and report on progress.

Customer Success 10

Customer Success Stakeholders Leadership Facilitation 10

SmartKarrot

MARCH 8, 2022

With over 30 years in the industry, Annette is a professional coach, consultant, customer journey mapping facilitator, thought leader, and influencer. A renowned influencer, Customer Success thought leader, and strategist, Donna Weber has literally written the book on customer onboarding: Onboarding Matters. Annette Franz.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

Account Management Skills

MARCH 20, 2023

I have worked in many different kinds of assets of account management, I mean the full spectrum, I have done roles, which have been very hybrid and touched a little bit on project delivery and account management. Whereas the account manager is looking at the much bigger picture, the strategy, all that kind of thing.

Digitalization 52

Digitalization Account Management Decision-making Management 52

SmartKarrot

NOVEMBER 11, 2020

Aside from this, he develops and deploys key metrics that bring in fruitful benefits for both the company and the members. Account Development Managers. Account development managers ensure that the customers contact them first with whatever they need. Onboarding Team Lead. Customer Engagement Manager.

Customer Success 12

Customer Success Onboarding Account Development Customer Experience 12