SmartKarrot

JANUARY 10, 2023

Role: Head of Customer Success Location: Remote, Boulder, CO, United States Organization: Perennial As a Head of Customer Success, you will develop, implement, and manage an integrated customer success and account management program that aligns with commercial and operations targets. Apply here: [link].

Customer Success 19

Customer Success Supply Chain Co-Creation Stakeholders 19

SmartKarrot

FEBRUARY 10, 2022

Apply here: [link] Role: VP, Customer Success | B2B SaaS Location: Remote, United States Organization: Displayr As a VP of Customer Success, you will maximize Displayr’s customer satisfaction by leading the post-sale relationship: onboarding, training, and adoption. Acting as the customer’s “trusted advisor.”

Customer Success 19

Customer Success Onboarding Account Growth Account Development 19

SmartKarrot

NOVEMBER 2, 2022

Apply here: [link] Role: Director of Customer Success Location: Remote, United States Organization: Cleverbridge As a Director of Customer Success, you will prepare account plans by collaborating closely with clients to identify current and future success goals; communicate plans to cross-functional team members and work to plans.

Customer Success 19

Customer Success Stakeholders Onboarding Finance 19

SmartKarrot

AUGUST 19, 2022

Help develop and implement strategies to grow top-tier portfolio companies. Use outstanding communication skills to present to and influence both potential and existing customers. Work with marketing department on customer communication strategy and nurture campaigns. Create frequent reviews and reports with financial data.

Customer Success 19

Customer Success Construction Negotiation Acquisition 19

SmartKarrot

MARCH 17, 2023

Apply here: [link] Role: EMEA Customer Success Director Location: European Union, Germany (Remote) Organization: LUKA GLOBAL GROUP As a Customer Success Director, you’ll be onboarding and support processes for clients should be continually improved. Ability to communicate information clearly to both internal and external associates.

Customer Success 19

Customer Success Account Development Stakeholders Onboarding 19

SmartKarrot

SEPTEMBER 19, 2022

Apply here: [link] Role: Customer Success Manager Location: New York, NY, US Organization: HiBob As a Customer Success Manager, you will implement the onboarding of each of your clients (Mid-market and enterprise). Identify early expansion indicators and relay opportunities to the partners in Account Development.

Customer Success 19

Customer Success Account Planning Retail Account Development 19

SmartKarrot

AUGUST 4, 2022

Maintain the Darktrace CRM platform with current account intelligence derived from customer communications. Development of territory and account development, training and educational plans. Introduce Research & Advisory services and capabilities to new clients as well as communicate value to decision-makers.

Customer Success 19

Customer Success Stakeholders Innovation Facilitation 19

SmartKarrot

NOVEMBER 11, 2020

Aside from this, he develops and deploys key metrics that bring in fruitful benefits for both the company and the members. Account Development Managers. Account development managers ensure that the customers contact them first with whatever they need. Onboarding Team Lead. Customer Engagement Manager.

Customer Success 12

Customer Success Onboarding Account Development Customer Experience 12

SmartKarrot

FEBRUARY 8, 2021

Stellar communicator: excellent written, verbal, and visual communication and presentation skills. Apply here: [link] Role: Customer Success Manager Location: Remote, Austin, Texas Metropolitan Area Organization: ScienceLogic As a Customer Success Manager, you will manage the customer lifecycle for an assigned number of accounts.

Customer Success 10

Customer Success Stakeholders Onboarding Publishing 10

SmartKarrot

MARCH 10, 2021

This includes assigning accounts, developing staff, and holding them accountable to their responsibilities. Develop and execute success plans to ensure customer growth and product adoption. Working with Product and Marketing to build sales collateral that helps onboard customers. Apply here: [link].

Customer Success 10

Customer Success Facilitation Account Development Onboarding 10

SmartKarrot

MARCH 22, 2021

Interface with clients through all forms of communication channels. Work closely with the Customer Success Solutions team to communicate and document customer configuration requests. Be able to identify potential growth opportunities – whether that be up-sells or account development opportunities.

Customer Success 10

Customer Success Stakeholders Retail Leadership 10

SmartKarrot

MARCH 3, 2021

Develop an ongoing customer lifecycle management profile, tracking methodology and enhancement plan to identify, grow and retain the best customers. Manage the communication and internal coordination of the support infrastructure for assigned accounts across a variety of departments who may have many projects competing for their attention.

Customer Success 10

Customer Success Finance Facilitation Account Development 10

SmartKarrot

NOVEMBER 18, 2020

Ensure product adoption by onboarding new customers and new teams. Develop best practices for new customer onboarding and customer growth/renewal to ensure ongoing customer success. Building consultative and strong relationships with multiple departments and levels at our merchant partners through regular and open communication.

Customer Success 10

Customer Success Onboarding Finance Leadership 10

SmartKarrot

JUNE 28, 2021

Build relationships and maintain the health of your accounts. Develop relevant content related to data-driven fundraising best practices. Manage a successful communications strategy that nurtures OFS advocacy and keeps the customers happy for the long haul. Be the voice of the customer in product development.

Customer Success 10

Customer Success Stakeholders Leadership Facilitation 10

SmartKarrot

MARCH 8, 2022

A renowned influencer, Customer Success thought leader, and strategist, Donna Weber has literally written the book on customer onboarding: Onboarding Matters. She helps companies achieve scalable growth and helps them curate customer-centric programs, including onboarding, advocacy, adoption, and renewals. Donna Weber.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

Account Management Skills

MARCH 20, 2023

I have worked in many different kinds of assets of account management, I mean the full spectrum, I have done roles, which have been very hybrid and touched a little bit on project delivery and account management. That is when this first part of the process starts it is that onboarding. Jenny Plant 41:49 Right.

Digitalization 52

Digitalization Account Management Decision-making Management 52

Hubspot Sales

DECEMBER 6, 2023

Technical expertise can play a significant role in the sales and account development process, helping remove barriers throughout the buying journey. They onboard stellar sales reps, expecting stellar results, but the cash burn without clear gains tells a different story. Step 3: Invest in comprehensive training.

Sales 71

Sales Onboarding Innovation Construction 71