Account Development Communication Onboarding Stakeholders 
Hubspot Sales
APRIL 27, 2023
When an SDR has vetted a prospect, they'll pass the potential lead to Account Executives (AEs). Because they'll be speaking directly with people, SDRs need to have top-notch communication skills , the ability to listen actively, and the resilience to stay positive even when a call doesn't go as expected.
SmartKarrot
JANUARY 3, 2023
Hire, lead, manage and mentor Onboarding and implementation Success teams within the Customer Success organization. Indirectly lead a team of 41 across Onboarding & Implementation and Success. Direct responsibility for teams within the Customer Success function including onboarding, implementation, and success.
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SmartKarrot
JANUARY 10, 2023
Developing Customer Success assets, working collaboratively with Marketing, CX, and Sales teams to establish and refine customer materials and solutions. Refining and adding to the initial strategy laid out in sales for key accounts through collaboration with all key internal and external stakeholders. Apply here: [link].
SmartKarrot
NOVEMBER 2, 2022
Be the voice of the customer, driving proactive cross-functional alignment and collaboration internally with key stakeholders in Sales, Product, Engineering, and Finance. Manage multiple enterprise accounts; develop positive working relationships with all client touch points.
SmartKarrot
DECEMBER 2, 2022
Role: Customer Success Manager Location: Sydney, New South Wales, Australia (Hybrid) Organization: Jenkin Beattie As a Customer Success Manager, you will develop and manage key accounts achieving mutual goals whilst seeking growth within each account. Onboard and train new customers on the solution.
SmartKarrot
AUGUST 4, 2022
Solicit and synthesize customer product feedback to advocate for the customer to internal stakeholders. Maintain the Darktrace CRM platform with current account intelligence derived from customer communications. Internal and external key stakeholder management. Assist with all onboarding of clients.
SmartKarrot
MARCH 17, 2023
Working effectively with key stakeholders across the organisation will require alignment with Sales on cross-selling and up-selling as well as a focus on selling with a retention focus; alignment with Product and Business Development on guiding Product Roadmap; and alignment with Marketing on guiding Marketing activities to Current Subscribers.
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