SmartKarrot

JANUARY 10, 2023

Developing Customer Success assets, working collaboratively with Marketing, CX, and Sales teams to establish and refine customer materials and solutions. Refining and adding to the initial strategy laid out in sales for key accounts through collaboration with all key internal and external stakeholders. Apply here: [link].

Customer Success 19

Customer Success Supply Chain Co-Creation Stakeholders 19

SmartKarrot

NOVEMBER 2, 2022

Be the voice of the customer, driving proactive cross-functional alignment and collaboration internally with key stakeholders in Sales, Product, Engineering, and Finance. Manage multiple enterprise accounts; develop positive working relationships with all client touch points.

Customer Success 19

Customer Success Stakeholders Onboarding Finance 19

SmartKarrot

AUGUST 4, 2022

Solicit and synthesize customer product feedback to advocate for the customer to internal stakeholders. Maintain the Darktrace CRM platform with current account intelligence derived from customer communications. Internal and external key stakeholder management. On board and train new customers on the solution.

Customer Success 19

Customer Success Stakeholders Innovation Facilitation 19

SmartKarrot

MARCH 30, 2023

Role: Senior Customer Success Manager Location: United States (Remote) Organization: Talentify.io As a Senior Customer Success Manager you’ll be focusing on a certain set of accounts and fostering and sustaining relationships with important stakeholders. Direct the customer success teams with visible, daily business leadership.

Customer Success 15

Customer Success Advertising eCommerce Stakeholders 15

SmartKarrot

JANUARY 3, 2023

Internal and external key stakeholder management. Development of territory and account development, training, and educational plans. Location: Dubai, United Arab Emirates (Hybrid) Organization: HUVIAiR Technologies As a Customer Success Manager, you will manage the accounts of multiple clients. Apply here: [link].

Customer Success 19

Customer Success Onboarding Suppliers Stakeholders 19

SBI

JULY 1, 2020

Account managers are able to make intentional connections by using relationship mapping tools that map key stakeholders and their influence on the buying decisions at their organization. When done successfully, new revenue growth ideas emerge as the culminating outcome of a client-centric account planning program.

Account Planning 72

Account Planning Decision-making Stakeholders Leadership 72

SmartKarrot

MARCH 17, 2023

Working effectively with key stakeholders across the organisation will require alignment with Sales on cross-selling and up-selling as well as a focus on selling with a retention focus; alignment with Product and Business Development on guiding Product Roadmap; and alignment with Marketing on guiding Marketing activities to Current Subscribers.

Customer Success 19

Customer Success Account Development Stakeholders Onboarding 19

SmartKarrot

SEPTEMBER 19, 2022

Establish and maintain relationships with key stakeholders, strategic account planning and promote internal advocacy. Identify early expansion indicators and relay opportunities to the partners in Account Development. Meet net retention and CSAT/NPS KPIs through data-driven analysis, planning, and execution.

Customer Success 19

Customer Success Account Planning Retail Account Development 19

SmartKarrot

DECEMBER 2, 2022

Internal and external key stakeholder management. Development of territory and account development, training, and educational plans. Effective and clear communication is at the top of your priorities at all times. Retain and grow client base through identifying cross/upsell opportunities. Apply here: [link].

Customer Success 19

Customer Success Onboarding Account Planning Account Development 19

Arpedio

DECEMBER 19, 2023

Develop Targeted Account Lists : Based on your ICP and market research, develop a list of target accounts that are most likely to benefit from your product or service. Implement a Multi-channel Outreach Approach : Engage with your target accounts through multiple channels. Superior together.

Decision-making 52

Decision-making Account Planning CRM Marketing 52

SmartKarrot

MARCH 22, 2021

Interface with clients through all forms of communication channels. Work closely with the Customer Success Solutions team to communicate and document customer configuration requests. Work closely with the Customer Success Solutions team to communicate and document customer configuration requests.

Customer Success 10

Customer Success Stakeholders Retail Leadership 10

SmartKarrot

JUNE 28, 2021

Build relationships and maintain the health of your accounts. Develop relevant content related to data-driven fundraising best practices. Work with internal stakeholders to deliver assets and toolkits that inspire, educate, and support the customer community experience. Grow and develop the Customer Success team.

Customer Success 10

Customer Success Stakeholders Leadership Facilitation 10

SmartKarrot

FEBRUARY 8, 2021

Stellar communicator: excellent written, verbal, and visual communication and presentation skills. Apply here: [link] Role: Customer Success Manager Location: Remote, Austin, Texas Metropolitan Area Organization: ScienceLogic As a Customer Success Manager, you will manage the customer lifecycle for an assigned number of accounts.

Customer Success 10

Customer Success Stakeholders Onboarding Publishing 10

ProlifIQ

APRIL 21, 2023

They also develop and implement strategic account plans that align with the business’s goals and objectives. To execute the account growth strategy and maintain strong customer relationships, account managers should have excellent communication skills.

Account Growth 52

Account Growth Account Planning Key Account Management Account Management 52

SmartKarrot

NOVEMBER 18, 2020

Apply here: [link] Role: Customer Success Manager Location: Melbourne, Victoria, Australia Organization: Pin Payments As a Customer Success Manager, you will be responsible for creating and delivering merchant-specific account development plans.

Customer Success 10

Customer Success Onboarding Finance Leadership 10

DemandFarm

APRIL 26, 2023

Key account managers work with a range of individuals within a client organization, from end-users to decision-makers to CEOs. They must be able to communicate effectively with different stakeholders and adapt to the client’s changing needs and expectations.

Key Account Management 52

Key Account Management Account Management Interpersonal Skills Management 52

SmartKarrot

NOVEMBER 11, 2022

Maintain an effective account governance process in collaboration with customers’ key stakeholders as well as the internal account team. Manage customer interactions in a manner that establishes credibility and trust as a business advisor to a specified portfolio of accounts. Apply here: [link].

Customer Success 3

Customer Success Government Account Development Stakeholders 3

Arpedio

JANUARY 11, 2023

In order to do so, you should invest in your account management processes – so you can equip your strategic account managers with the best working environment to manage the complex journey of long-term account development. What Is an Account Manager? No, we don't use Salesforce yet. Let's talk.

Account Management 52

Account Management Management Key Account Management B2B 52

Account Management Skills

APRIL 26, 2023

This episode is for you if you’re interested in understanding how a project management team and an account management team work together in an internal communications agency. Transcript: Jenny Plant 00:00 So today I’m delighted to be chatting to the lovely Sara and Lindsay from internal communications agency Brilliant Ink.

Account Management 40

Account Management Decision-making Stakeholders Management 40

SmartKarrot

MARCH 8, 2022

She is also the founder and former CEO of the Customer Success Network, the first community for customer success managers in the EMEA region. Through Kate’s years of industry experience, she has acquired skills pertaining to change management , stakeholder management, organizational design, management consulting, and more.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

SmartKarrot

APRIL 29, 2021

Build relationships and maintain the health of your accounts. Develop relevant content related to data-driven fundraising best practices. Build and maintain relationships with internal stakeholders. Clearly communicate the progress of weekly/monthly/quarterly initiatives to internal and external stakeholders.

Customer Success 10

Customer Success Value Proposition Stakeholders Finance 10

Account Management Skills

MARCH 20, 2023

I have worked in many different kinds of assets of account management, I mean the full spectrum, I have done roles, which have been very hybrid and touched a little bit on project delivery and account management. So that is a way of communicating so that everybody can see the conversation. Jenny Plant 41:49 Right.

Digitalization 52

Digitalization Account Management Decision-making Management 52