SmartKarrot
OCTOBER 12, 2022
Consult with clients on product features, functionality and onboarding best practices. Develop strategic relationships with key stakeholders to understand their goals and success roadmap. Hold regular onboarding/training/review sessions with customers to ensure the achievement of customer goals and outcomes.
SmartKarrot
NOVEMBER 26, 2021
Drive organic growth and expansion within assigned customer accounts; proactively identify and facilitate additional revenue opportunities to enable customers to maximize their value. Build relationships and maintain the health of your accounts. Develop relevant content related to data-driven fundraising best practices.
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SmartKarrot
AUGUST 4, 2022
Development of territory and account development, training and educational plans. Facilitate client calls and engagements in order to surface client priorities, and recommend a program of action that drives high value and return of investment on their subscription. Assist with all onboarding of clients.
SmartKarrot
APRIL 1, 2021
Creating customer-specific account development plans, leading quarterly business reviews, and proactively identifying and reporting on key customer health metrics. Owning the entire post-sales process for your customers, including onboarding, ongoing retention, and supporting Account Managers to identify growth opportunities.
SmartKarrot
JANUARY 4, 2021
Streamline the customer onboarding process, making it more predictable for sales, operations, and most importantly, our customers. Develop, test, and track core metrics to increase customer engagement and satisfaction so that we can ensure we are providing the value customers expect from our product.
SmartKarrot
MARCH 10, 2021
This includes assigning accounts, developing staff, and holding them accountable to their responsibilities. Develop and execute success plans to ensure customer growth and product adoption. Working with Product and Marketing to build sales collateral that helps onboard customers. Apply here: [link].
SmartKarrot
JUNE 28, 2021
Build relationships and maintain the health of your accounts. Develop relevant content related to data-driven fundraising best practices. Capture and document the developer journey, working cross-functionally to launch product demos, community tutorials and content marketing. Be the voice of the customer in product development.
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