SmartKarrot

MARCH 10, 2021

This includes assigning accounts, developing staff, and holding them accountable to their responsibilities. Develop and execute success plans to ensure customer growth and product adoption. Prepare, facilitate, and send regular communications to the customer and invested Infor teams. Apply here: [link].

Customer Success 10

Customer Success Facilitation Account Development Onboarding 10

SmartKarrot

JUNE 28, 2021

Build relationships and maintain the health of your accounts. Develop relevant content related to data-driven fundraising best practices. Capture and document the developer journey, working cross-functionally to launch product demos, community tutorials and content marketing.

Customer Success 10

Customer Success Stakeholders Leadership Facilitation 10

SmartKarrot

NOVEMBER 4, 2020

Apply here: [link] Role: Director of Customer Success Location: Oakland, California, United States Organization: Eko As a Director of Customer Success, you will establish trusted and productive relationships with key stakeholders at strategic accounts.

Customer Success 10

Customer Success Stakeholders Facilitation Account Planning 10

SmartKarrot

APRIL 1, 2021

Creating customer-specific account development plans, leading quarterly business reviews, and proactively identifying and reporting on key customer health metrics. Owning the entire post-sales process for your customers, including onboarding, ongoing retention, and supporting Account Managers to identify growth opportunities.

Customer Success 10

Customer Success Onboarding Account Management Facilitation 10

SmartKarrot

MARCH 3, 2021

Apply here: [link] Role: Customer Success Director Location: New York, NY, US Organization: MadHive As a Director of Customer Success, you will assign and delegates the appropriate team members to own accounts. Develops a playbook for CSM/CSA to follow for a particular account, including a plan of attack for onboarding & kick-off call.

Customer Success 10

Customer Success Finance Facilitation Account Development 10

SmartKarrot

JANUARY 4, 2021

Development of territory and account development, training, and educational plans. Aligning Solarwinds MSP Resources with partners to facilitate success. Retain and grow client base through identifying cross/upsell opportunities. Onboard and train new customers on the solution. Client support and issue resolution.

Customer Success 10

Customer Success Customer Life Cycle Onboarding Customer Experience 10

DemandFarm

APRIL 26, 2023

Written and spoken communication skills: Facilitating communication between all parts of their organization and those of their key accounts is a primary job of key account managers. The ability to collaborate well with people from different company cultures is also vital.

Key Account Management 52

Key Account Management Account Management Interpersonal Skills Management 52

Arpedio

OCTOBER 30, 2023

Ulrik’s vision is clear: empower business professionals with tools that support them in their account-based selling endeavors. Provide them with resources that require bi-weekly reflections with their teams, ensuring they remain proactive and engaged in the account development process.

Co-Creation 52

Co-Creation Account Planning Artificial Intelligence Leadership 52

SmartKarrot

MARCH 8, 2022

With over 30 years in the industry, Annette is a professional coach, consultant, customer journey mapping facilitator, thought leader, and influencer. A multi-talented individual, Morika’s experience spans from operationalizing and evangelizing customer success to building CS processes to training, developing, and coaching CS teams.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

SmartKarrot

NOVEMBER 11, 2020

Aside from this, he develops and deploys key metrics that bring in fruitful benefits for both the company and the members. Account Development Managers. Account development managers ensure that the customers contact them first with whatever they need. That’s a Wrap.

Customer Success 12

Customer Success Onboarding Account Development Customer Experience 12

Account Management Skills

MARCH 20, 2023

I have worked in many different kinds of assets of account management, I mean the full spectrum, I have done roles, which have been very hybrid and touched a little bit on project delivery and account management. Whereas the account manager is looking at the much bigger picture, the strategy, all that kind of thing.

Digitalization 52

Digitalization Account Management Decision-making Management 52