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Comprehensive Career Path Guide for a Key Account Manager

DemandFarm

Key account managers work with a range of individuals within a client organization, from end-users to decision-makers to CEOs. They must be able to communicate effectively with different stakeholders and adapt to the client’s changing needs and expectations.

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Nov 29 – Customer Success Jobs

SmartKarrot

Identify and manage customer escalations to drive resolution internally with stakeholders and externally with customers. Active communication management (with learners and other client stakeholders) to drive engagement and solve potential friction points.

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Account-Based Selling: A Deep Dive with Lee Levitt and Ulrik Monberg

Arpedio

Ulrik’s vision is clear: empower business professionals with tools that support them in their account-based selling endeavors. Provide them with resources that require bi-weekly reflections with their teams, ensuring they remain proactive and engaged in the account development process. Superior together.

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Mar 30 – Customer Success Jobs

SmartKarrot

Role: Senior Customer Success Manager Location: United States (Remote) Organization: Talentify.io As a Senior Customer Success Manager you’ll be focusing on a certain set of accounts and fostering and sustaining relationships with important stakeholders.

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Oct 12 – Customer Success Jobs

SmartKarrot

Develop strategic relationships with key stakeholders to understand their goals and success roadmap. Identify cross organizational opportunities for account growth (expansion and new accounts). Develop upsell & cross-sell opportunities. Lead and facilitate client meetings.

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5 Ways to Uncover Hidden Revenue in Strategic Accounts

SBI

Account managers are able to make intentional connections by using relationship mapping tools that map key stakeholders and their influence on the buying decisions at their organization. Instead of thinking about account planning as an annual initiative done by a handful of people, develop a living account plan enabled by technology.

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Aug 04 – Customer Success Jobs

SmartKarrot

Solicit and synthesize customer product feedback to advocate for the customer to internal stakeholders. Internal and external key stakeholder management. Development of territory and account development, training and educational plans. Retain and grow client base through identifying cross/up sell opportunities.