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How to Do SaaS Competitive Analysis: The 2021 Guide

SmartKarrot

FEBRUARY 26, 2021

Start with founding date, revenue, funding, employee count, account growth, etc. Do they have a website, a good blog, or whitepapers? What are some characteristics of the ideal customer profile ? Conduct a competitor investigation. Evaluate how your competitor’s work. Analyse their marketing tactics.

Value Proposition 10
Value Proposition Acquisition Media Suppliers 10
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Top 50 Women Leaders in Customer Success 2022

SmartKarrot

MARCH 8, 2022

Her blog posts continue to serve as a valuable resource for people who seek to understand and master customer success processes. Her various books, blogs, articles, and whitepapers have helped many people understand the program, planning, and operational structure of Customer Success Organizations. Amarachi Ogueji.

Customer Success 21
Customer Success Co-Creation Customer Experience Leadership 21
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