Arpedio

JANUARY 3, 2024

Understanding the nuances between executive and manager roles within the sales and client management landscape is essential for optimizing team performance and ultimately, fostering robust business growth. Who is an Account Manager? The role necessitates a strong emphasis on sales metrics and performance.

Account Management 52

Account Management Management Acquisition Account Growth 52

Arpedio

JANUARY 5, 2024

In an evolving business landscape where customer demands are as diverse as they are complex, implementing effectual customer retention strategies demands an in-depth understanding of these pivotal roles.

Account Management 52

Account Management Customer Success Management Energy and Utilities 52

SmartKarrot

OCTOBER 3, 2023

The playbook serves as a tool for standardizing procedures, ensuring consistent service quality, and fostering customer relationships that lead to business growth. Customer Onboarding The customer onboarding process sets the tone for the entire customer journey.

Customer Success 19

Customer Success Management Account Growth Stakeholders 19

SmartKarrot

NOVEMBER 17, 2022

Role: Head of Customer Success Location: Remote, United States Organization: Voxie As a Head of Customer Success, you will mentor and inspire a team of high-performing Customer Success Managers. Own the ultimate success of the customers, including onboarding, product adoption, retention, and growth. Apply here: [link].

Customer Success 19

Customer Success Account Growth Customer Experience Account Planning 19

SmartKarrot

MARCH 24, 2022

Role: Customer Success Director Location: Remote, New York, United States Organization: impact.com As a Customer Success Director, you will be delivering world-class support to the top clients. Maintain a balanced proactive/reactive relationship with your assigned accounts.

Customer Success 19

Customer Success Government Account Growth Facilitation 19

SmartKarrot

MARCH 15, 2021

Role: Director of Customer Success Location: Lancaster, PA, US Organization: Benefix As a Director of Customer Success, you will build and manage all facets of the new customer onboarding and implementation schedule. Identifying upselling opportunities and being responsible for account growth.

Customer Success 10

Customer Success Onboarding Account Growth Facilitation 10

SmartKarrot

OCTOBER 5, 2023

Designing and implementing the perfect playbook for managing large-scale clients is crucial to ensuring consistent customer experience and business growth. Left to itself, organizations remain dependent on individual account manager(s) passion and drive which does not lead to consistent results.

Account Management 10

Account Management Management Value Proposition Stakeholders 10