ProlifIQ

JUNE 21, 2023

Account managers are tasked with managing these accounts, serving as the main point of contact, and ensuring that the customers achieve the outcomes that they purchased your tool or service for. It requires thorough analysis, research, and insights to identify the right accounts and formulate effective account management strategies.

Account Management 52

Account Management Management Account Planning Stakeholders 52

SmartKarrot

OCTOBER 5, 2023

For more information on risk management, consider browsing through SmartKarrot ’s Risk Management Resources. It provides your team with the guidance and ‘how-to’ on nurturing the relationships and managing the multiple moving parts in an account. A good playbook ensures optimal “touches” by multiple resources in an account.

Account Management 10

Account Management Management Value Proposition Stakeholders 10

SmartKarrot

DECEMBER 22, 2020

Work closely with the Product team to share customer insights that inform future product developments and effectively bring those innovations to bear for optimal customer success. Delivery regular business reviews to client stakeholders. Identify opportunities for account growth within your managed accounts.

Customer Success 10

Customer Success Onboarding Stakeholders Profitability 10

SmartKarrot

MARCH 8, 2022

She has also hosted the very successful Customer Success Podcast and written the informative book called ‘The Customer Success Economy.’ Anita leads a team that dives into the customer insights of B2B SaaS clients and extracts actionable information from it. Annette Franz. Annette Franz is the Founder and CEO of CX Journey Inc.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

Account Management Skills

AUGUST 24, 2021

Not project management systems, not CRM systems, but having a dedicated system to guide the agency account management team, when it comes to managing and delve developing existing client relationships. Kapta is a key account management platform. We chatted about: – the importance of having a client development plan.

Account Management 98

Account Management Management Account Planning Co-Creation 98

Arpedio

JANUARY 11, 2023

Then, you can compare scores across accounts and make informed, objective decisions about where to focus your attention and resources. Once you know your key account-health score you can compare across accounts, and there you have it – your key accounts. Automation of Account Management with ARPEDIO.

Account Management 52

Account Management Management Key Account Management B2B 52