Arpedio

JANUARY 11, 2023

Then, you can compare scores across accounts and make informed, objective decisions about where to focus your attention and resources. Now that you have your key account partners established, the next step is to develop valuable relationships that will last.

Account Management 52

Account Management Management Key Account Management B2B 52

SmartKarrot

MAY 31, 2023

Apply here: [link] Role: Customer Success Manager Location: Philadelphia, PA, United States (Remote) Organization: Endeavor Consulting Group, LLC As a Customer Success Manager, you’ll cultivate a relationship of trust with the client’s stakeholders.

Customer Success 19

Customer Success Onboarding Client Development Stakeholders 19

SmartKarrot

OCTOBER 5, 2023

For more information on risk management, consider browsing through SmartKarrot ’s Risk Management Resources. Designing an Effective Playbook for Large-Scale Clients Developing an effective playbook for managing large-scale clients helps in driving consistent account growth and sentiment.

Account Management 10

Account Management Management Value Proposition Stakeholders 10

SmartKarrot

APRIL 22, 2022

Foster positive and productive relationships with clientele and communicates information to management that is vital to successful relationships. Interface with various departments within the organization related to client development and retention. Hire and develop a Customer Success team as we scale.

Customer Success 19

Customer Success Insurance Profitability Client Development 19

SmartKarrot

JUNE 30, 2021

Building strategic relationships across multiple stakeholders across the clients to ensure alignment with business goals. Working closely with Product to share customer insights that inform future product developments and effectively bring those innovations to bear for optimal customer success. Apply here: [link].

Customer Success 10

Customer Success Stakeholders Client Development Customer Experience 10

SmartKarrot

AUGUST 12, 2021

Apply here: [link] Role: Customer Success Manager Location: London, England, United Kingdom Organization: Integral Ad Science As a Customer Success Manager, you will act as the lead point of contact for any and all matters specific to assigned clients. Develop a trusted advisor relationship with key client stakeholders.

Customer Success 16

Customer Success Government Leadership Decision-making 16

SmartKarrot

DECEMBER 22, 2020

Work closely with the Product team to share customer insights that inform future product developments and effectively bring those innovations to bear for optimal customer success. Delivery regular business reviews to client stakeholders. Manage customer escalations as the senior business owner for their success.

Customer Success 10

Customer Success Onboarding Stakeholders Profitability 10

SmartKarrot

JANUARY 12, 2021

Role: Customer Success Director Location: Remote, Denver, CO, US Organization: Healthgrades As a Customer Success Director, you will develop the strategies needed to help clients make an informed decision through a consultative sales approach. Support seamless onboarding and tailoring of the platform for new clients.

Customer Success 10

Customer Success Banking Onboarding Decision-making 10

SmartKarrot

MAY 9, 2022

Apply here: [link] Role: Customer Success Manager Location: London, England, United Kingdom (On-site) Organization: Tahora As a Customer Success Manager, you will be responsible for leading the roll-out of Tahora within the clients. Monitor client KPIs and targets to ensure success.

Customer Success 3

Customer Success Value Proposition Onboarding Facilitation 3

SmartKarrot

JULY 26, 2022

Role: Customer Success Director Location: Remote, United States Organization: Technisys As a Customer Success Director, you will organize work and deliver services to clients that position Technisys as a global leader in client experience and service delivery. Build strong executive and vertical relationships with Technisys clients.

Customer Success 3

Customer Success Energy and Utilities Onboarding Stakeholders 3

SmartKarrot

MARCH 8, 2022

She has also hosted the very successful Customer Success Podcast and written the informative book called ‘The Customer Success Economy.’ Anita leads a team that dives into the customer insights of B2B SaaS clients and extracts actionable information from it. Annette Franz. Annette Franz is the Founder and CEO of CX Journey Inc.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

Account Management Skills

AUGUST 24, 2021

Not project management systems, not CRM systems, but having a dedicated system to guide the agency account management team, when it comes to managing and delve developing existing client relationships. We chatted about: – the importance of having a client development plan. – how to avoid client churn.

Account Management 98

Account Management Management Account Planning Co-Creation 98