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Account Management vs Customer Success Explained

Arpedio

At the heart of every thriving enterprise lies a keen focus on business relationship optimization , a task achieved through strategic roles that many might find overlapping—Account Management and Customer Success.

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Sep 07 – Customer Success Jobs

SmartKarrot

Role: Director, Customer Success Location: Remote, Atlanta, GA, US Organization: Everstream Analytics As a Director of Customer Success, you will hire, develop and lead a world-class enterprise customer success team. Provide mentoring and coaching to develop team members and support career growth.

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Oct 12 – Customer Success Jobs

SmartKarrot

Collaborate with Implementation team leadership to ensure consistent, successful kickoffs and expedited time to revenue. Provide primary point of contact support for bank channel relationship managers. Analyze data and propose value-driving recommendations to continue to push clients toward success. Apply here: [link].

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Apr 21 – Customer Success Jobs

SmartKarrot

Role: VP, Customer Success Location: Pleasant Grove, UT, US (Hybrid) Organization: Whistic As a VP of Customer Success, you will develop and execute a strategic roadmap for the customer success organization. Collaborate with partnerships and sales on selling techniques and growth/retention strategies.

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Feb 17 – Customer Success Jobs

SmartKarrot

Role: Customer Success Director, SaaS (Remote) Location: Remote, United States Organization: Talentify.io As a Customer Success Director, you will design and build a Customer Success strategy, including support content creation, establishing standard operating procedures, and scalable processes.

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Sep 03 – Customer Success Jobs

SmartKarrot

Role: Senior Customer Success Manager Location: Remote, Salt Lake City, UT, US Organization: Axon As a Senior Customer Success Manager, you will engage with your customers through regular calls, business reviews, and daily needs. Learn and share industry best practices in order to solve customer needs.

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Jul 21 – Customer Success Jobs

SmartKarrot

Role: Senior Customer Success Manager Location: Atlanta, US Organization: Alfresco CSM plays a key role in creating a centre of excellence around the client experience that ensures strong client relationships and retention. Ensure customer retention, revenue growth and adoption. Apply here: [link].