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Sep 03 – Customer Success Jobs

SmartKarrot

Work closely with Axon’s marketing and training teams to conduct regular training webinars and calls. Proactively address gaps in product adoption and work with customers in order to achieve account health. Be a liaison between external and internal stakeholders.

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Jun 15 – Customer Success Jobs

SmartKarrot

Apply here: [link] Role: Customer Success Manager Location: Remote, United Kingdom Organization: InVision Group As a Customer Success Manager, you will build deep relationships with relevant stakeholders and decision-makers at the customers and prospects, always putting the customer value front and centre.

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Nov 24 – Customer Success Jobs

SmartKarrot

Role: Senior Manager, Enterprise Customer Success Location: Dallas, TX, US Organization: Amplitude As Senior Manager, Enterprise Customer Success you will directly manage a team of CSMs and be accountable for the adoption and retention of a strategic customer segment. Provide client feedback internally and client training and webinars.

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How to systemise account management in your agency, with Alex Raymond

Account Management Skills

A reminder also that my next Account Accelerator programme starts on 23rd of September. This is a transformational programme for agency account managers and account directors to take your agency from unpredictable project revenue to more predictable account growth. I’m working toward that plan. Alex 19:31.

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Expansion Revenue Management: The Final Frontier for Mature Customer Success / Account Management Teams

SmartKarrot

Inside the company, the CSM should be the one to spot potential account growth opportunities, notify the salesperson or account manager of the opportunity, and give them all the details and context they need to expedite the negotiation and closing process. Do they face any new difficulties that might present chances for growth?