Mike Kunkle

FEBRUARY 5, 2023

The most commonly supported activities for commercial methodologies include prospecting and opportunity management. If you go up high enough in a jet plane, even the most complex landscape starts to look like little connected squares, rectangles, and circles. The bottom-line is, knowing all of the stuff in this post is not enough.

B2B 198

B2B Sales Decision-making Negotiation 198

Hubspot Sales

AUGUST 24, 2023

Nailing Complex Problem-Solving and Negotiations When it comes to fancy-schmancy sales scenarios, humans have the upper hand. Human reps can navigate complex negotiations, adapt to quirky customer demands, and develop creative solutions. Example: Imagine a sales rep presenting a new product to a room full of potential investors.

Artificial Intelligence 81

Artificial Intelligence Emotional Intelligence Negotiation Sales 81

SmartKarrot

OCTOBER 14, 2020

And the most widely known role in customer success is the customer success manager (CSM). But this blog is specifically about an account manager (AM). In any organization, AMs are specifically responsible for the management of sales and relationships with customers. Responsibilities of an Account Manager.

Account Management 10

Account Management Management Negotiation Key Account Management 10

Mike Kunkle

MAY 11, 2022

Opportunity management is the act of purposefully uncovering and satisfying each buyers’ decision criteria and buying process exit criteria, to successful shepherd the opportunity through the stages of the buying and sales process to a final win decision. Negotiating is included here. Strategic Account Management.

Co-Creation 130

Co-Creation Sales Sales Training Decision-making 130

Account Management Skills

JUNE 1, 2021

?. This episode’s for you if you have a difficult client situation to manage. At some point or other as an agency account manager, we have to manage difficult clients. I highly recommend Mark’s book, ‘Just Listen’, it really does include loads of tips for managing difficult clients.

Investors 52

Investors Account Management Performance Review Client Relationships 52

SmartKarrot

JUNE 4, 2021

Oversee and manage account management and fulfillment teams to build a successful customer-focused team. Communicate and collaborate effectively with internal peers – Product, Engineering, Sales, Enterprise, Marketing, and Data Operations to negotiate and influence customer-driven improvements.

Customer Success 10

Customer Success Investors Insurance Banking 10

5600 Blue

MARCH 25, 2019

Market pressures from Wall Street and investors, irrational competitive behavior, internal quarterly pressures to “make our numbers;” they all contribute to the problem. We have coached seasoned account management professionals from around the world who were shocked and panicked by these last-minute buyer tactics.

Value Proposition 52

Value Proposition Investors Stakeholders Organization 52