Remove Account Planning Remove Acquisition Remove Client Relationships Remove Stakeholders
article thumbnail

Account Management vs Customer Success Explained

Arpedio

Join us as we explore the essence of Account Management and Customer Success, and how each plays a part in sculpting a company’s legacy in delivering exceptional customer experiences. Client Advocacy: Becoming the client’s voice within the company and ensuring their needs are met with swift action and meaningful solutions.

article thumbnail

Strategic Account Managers, Here's How to Amplify Your Efforts

Hubspot Sales

Beyond renewals, existing accounts present a great deal of new revenue and partnership opportunities for sales pros who understand their continued role as account manager. In this space, account managers identify and create opportunities by positioning solutions aligned with customer goals, challenges, and initiatives.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Strategic Account Management: What It Is And Why You Need It

Janek Performance Group: Account Planning

The best sales leaders create formal, measurable, and repeatable processes to maximize the revenue of their most valuable client relationships. When a company has the capability to grow revenue organically, from their strategic accounts, they can increase market share while lowering their client acquisition costs.

article thumbnail

Revegy Reimagines Collaboration and Whitespace Mapping

SBI

New features in the Revegy account planning platform help leading companies drive revenue. With Whitespace+, users are provided increased clarity within key accounts, which makes cross-selling and up-selling easier by showing product penetration, competitors in play and future potential. Account Planning.

article thumbnail

How to systemise account management in your agency, with Alex Raymond

Account Management Skills

Not project management systems, not CRM systems, but having a dedicated system to guide the agency account management team, when it comes to managing and delve developing existing client relationships. Kapta is a key account management platform. We chatted about: – the importance of having a client development plan.

article thumbnail

Jun 22 – Customer Success Jobs

SmartKarrot

Role: Customer Success Director Location: Remote, United States Organization: Terminal As a Customer Success Director, you will lead client relationships to facilitate seamless onboarding, ensuring strong relationships and alignment of expectations through the entire customer lifecycle.

article thumbnail

Account-Based Marketing (ABM) vs Account-Based Selling (ABS)

Arpedio

You can think of it like this: Marketing creates the initial demand and interest after which account-based selling activities take over to build relationships, engagement and consensus among the stakeholders involved in the buying decision. Superior together.