SmartKarrot

APRIL 7, 2023

Own customer success, encompassing acquisition, use of the product, and retention. Operational account planning, including capacity planning and account segmentation. The staff should be coached, mentored, and guided in building consultative and problem-solving account skills.

Customer Success 19

Customer Success Value Proposition Account Growth Acquisition 19

SmartKarrot

APRIL 7, 2023

Own customer success, encompassing acquisition, use of the product, and retention. Operational account planning, including capacity planning and account segmentation. The staff should be coached, mentored, and guided in building consultative and problem-solving account skills.

Customer Success 19

Customer Success Value Proposition Account Growth Acquisition 19

Arpedio

NOVEMBER 20, 2023

Sector Recycling industry Website www.genan.com ← Back to case studies The Challenges Faced with operational challenges and a disjointed CRM system, Genan sought a solution to harmonize processes and enhance transparency. The Solutions Thomas Ballegaard , Genan’s Chief Commercial Officer, recognized the need for a robust CRM platform.

Innovation 52

Innovation CRM Account Planning Stakeholders 52

SmartKarrot

JULY 29, 2022

Role: Customer Success Director Location: New York, NY, US (Hybrid) Organization: Constellation As a Customer Success Director, you will be building and cultivating relationships with existing and prospective clients in order to increase revenues. Identify upsell and cross-sell opportunities and communicates to AD.

Customer Success 19

Customer Success Onboarding Leadership CRM 19

SmartKarrot

FEBRUARY 17, 2023

Apply here: [link] Role: VP, Customer Success Location: United States (Remote) Organization: Jobvite As a VP of Customer Success, you’ll provide the business results and the customer success process. Drive the procedures and results of strategic account planning.

Customer Success 19

Customer Success Leadership Facilitation Account Planning 19

Insightly

FEBRUARY 18, 2022

This decentralization and inaccessibility leads to missed opportunities, poor customer satisfaction, and lower value business outcomes. . A 360-degree unified customer view often includes the following data: . CRM and customer data. 6 Single Customer View Benefits. Know your customers. Behavioral data.

CRM 98

CRM Decision-making Client Onboarding Customer Experience 98

SmartKarrot

MAY 18, 2022

Role: Senior Director, Customer Success Location: Remote, United States Organization: Coursera As a Senior Director of Customer Success, you will meet and exceed quarterly renewal bookings and revenue growth goals. Hire, develop and retain a team of high-performing Customer Success Managers.

Customer Success 19

Customer Success Customer Life Cycle Account Planning Client Relationships 19

Arpedio

OCTOBER 17, 2023

Account management software tools Account Management Software ← Back to blog Account management software solutions have transformed the way businesses handle their account planning and client interactions. This focus on relationship-building is crucial for enhancing customer loyalty and retention.

Account Management 52

Account Management Software Software Management 52

SmartKarrot

FEBRUARY 7, 2022

Role: Senior Customer Success Manager Location: New York, NY, US (Hybrid) Organization: Recapped As a Senior Customer Success Manager, you will be collaborating with Sales to successfully onboard new customers. Personally tailor workflows and templates for customers to leverage Recapped in new and exciting ways.

Customer Success 19

Customer Success Onboarding Account Planning Leadership 19

ProlifIQ

NOVEMBER 9, 2022

As a seller, this means you must also be consultative and understand not just your own product, but also the competitive landscape within each target account. This should include a customer relationship management (CRM) system, an account planning tool , sales engagement software, or a marketing automation tool.

Leadership 52

Leadership Account Planning Sales Leadership Stakeholders 52

Xant

JUNE 16, 2021

There are several teams that work directly with sales—sales enablement, customer success, and marketing. The overall mission of each of these teams is to set up customers for long-term success. Tying them together can help to close communication gaps and ultimately lead to the success of the sales team.

CRM 105

CRM Sales Prioritization Decision-making 105

SBI

JULY 1, 2020

Success requires streamlined, silo-shattering processes that highlight the optimal path to revenue and enable the right high-value activities to efficiently, predictably and strategically drive growth. To uncover hidden revenue in your key accounts, focus on these 5 strategies that great companies get right. Collaborate Beyond Sales.

Account Planning 72

Account Planning Decision-making Stakeholders Leadership 72

DemandFarm

APRIL 13, 2023

It is used by sales and account management teams to understand how customer organizations work, identify key decision-makers, and plan their course of action. Customer Success A function within a company that is focused on ensuring customer satisfaction, retention, and long-term value.

Key Account Management 52

Key Account Management Account Management Management Value Proposition 52

SmartKarrot

APRIL 12, 2021

Role: Director, Customer Success Location: Remote, United States Organization: PerfectServe As a Director of Customer Success, you will collaborate to develop PerfectServe’s Customer Success methodology. Understand client objectives and KPIs steward successful use of the Eulerity platform.

Customer Success 10

Customer Success Account Planning Account Management Stakeholders 10

SmartKarrot

FEBRUARY 19, 2021

Role: Director of Customer Success Location: Remote, United States Organization: Ivalua As a Director of Customer Success, you will be accountable for the success of the Ivalua customer journey as measured by the net revenue retention for each customer and adoption.

Customer Success 10

Customer Success Stakeholders Customer Experience Government 10

Xant

JUNE 16, 2021

There are several teams that work directly with sales—sales enablement, customer success, and marketing. The overall mission of each of these teams is to set up customers for long-term success. Tying them together can help to close communication gaps and ultimately lead to the success of the sales team.

CRM 52

CRM Sales Prioritization Decision-making 52

Arpedio

JUNE 15, 2023

Whether you’re a sales executive looking to boost your team’s performance or a business owner seeking innovative ways to accelerate growth, this comprehensive guide will equip you with the knowledge and tools necessary to navigate the world of account-based selling technologies with confidence.

Artificial Intelligence 52

Artificial Intelligence Prioritization Decision-making Advertising 52

KAMCast

DECEMBER 3, 2020

Picture the scene… You have just asked one of your top account managers to meet you and walk you through their account plan for your most important customer. You want to know what we know, what we don’t know, what we are planning to do and how we are going to achieve it. Sounds like a simple ask right?

Key Account Management 52

Key Account Management Account Management Account Planning Customer Experience 52

SmartKarrot

NOVEMBER 25, 2020

Director, Customer Success Location: Denver, Colorado, United States Organization: Convercent As a Sr. Director of Customer Success, you will be responsible for developing the Customer Success Management team and associated practices to exceed revenue objectives from the customer base.

Customer Success 10

Customer Success Stakeholders Onboarding Account Growth 10

SBI

NOVEMBER 10, 2020

Ensure your sales, marketing, and customer success teams have a realistic view of the experience your buyers have today. Can you help them be successful? It has helped Genesys put customers at the center of their strategic plans, and now customers won’t even entertain conversations with competitors.

Account Planning 70

Account Planning Customer Experience Account Management Organization 70

ProlifIQ

FEBRUARY 27, 2023

Try mapping out the key stakeholders inside a top account and tracking their sentiment. This helps maintain strong relationships with these clients and ensures the company’s long-term success with your product. The loss of key information during this process can be critical when the time comes to retain or expand said account.

Key Account Management 52

Key Account Management Account Management Management Prioritization 52

SmartKarrot

FEBRUARY 17, 2023

Apply here: [link] Source (LinkedIn): [link] Role: VP, Customer Success Location: United States (Remote) Organization: Jobvite As a VP of Customer Success, you’ll provide the business results and the customer success process. Drive the procedures and results of strategic account planning.

Customer Success 19

Customer Success Leadership Facilitation Account Planning 19

Account Management Skills

AUGUST 24, 2021

In this episode, I talk to Alex Raymond from Kapta about everything to do with account management processes. Not project management systems, not CRM systems, but having a dedicated system to guide the agency account management team, when it comes to managing and delve developing existing client relationships. Jenny 06:11.

Account Management 98

Account Management Management Account Planning Co-Creation 98

DemandFarm

AUGUST 31, 2023

In the business world, customer success management is no longer an afterthought; it’s a necessity. Consensus across research confirms: retaining existing customers costs 5 to 25 times less than acquiring new ones. Success lies in a tailored, strategic approach to customer success management.

Key Account Management 52

Key Account Management Account Management Customer Success Management 52

ProlifIQ

APRIL 21, 2023

Account Planning Growth Strategy For businesses looking to grow their revenue and achieve their goals, an effective account growth strategy is essential. This strategy involves developing a comprehensive plan to manage and grow the customer accounts that are critical to the business’s success.

Account Growth 52

Account Growth Account Planning Key Account Management Account Management 52

SmartKarrot

OCTOBER 6, 2022

Account managers also conduct research and present unique solutions to assist customers in gaining tangible business outcomes. Activities of a SaaS Account Manager. A SaaS Account Manager’s work, on a day-to-day basis, includes –. Account planning. This is a foundational activity for an account manager.

Account Management 10

Account Management Management Negotiation Stakeholders 10

SmartKarrot

MAY 27, 2020

Out-and-out Account Planning. You should have a strategic approach towards the growing customer base and create plans for retaining the customers. This includes a plethora of tasks such as customer relationship management (CRM), clear revenue system, relationship goals, and many more.

Account Management 10

Account Management Management Account Planning Construction 10

Arpedio

JUNE 22, 2022

Mapping relationships is a very useful sales tool for especially (but not limited to) key account managers and sales professionals. Other departments like Customer Success, Marketing and Customer Support can also benefit from the findings from an efficient relationship mapping tool. (…but Now the real work begins.

Stakeholders 52

Stakeholders Decision-making Sales B2B 52