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SMB sales playbook — tips, tools, and strategy to increase your wins

PandaDoc

Key takeaways With its specific business needs, budget restrictions, and customization requirements, the sales landscape for small- and medium-sized businesses requires a different strategy than enterprise and B2C sales. What is the difference between SMB vs B2C?

B2C 52
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WHAT IS LIFECYCLE MARKETING AND WHY IT IS IMPORTANT?

Apptivo

Lifecycle marketing is as much about retention, as it is about acquisition, incorporating a 360° approach. Increases CLV (Customer Lifetime Value) and assures consistent flow of revenue. Impacts revenue, brand equity, brand positioning and overall value proposition. Document the customer Interactions with CRM.

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The ultimate sales glossary: 100 sales terms to know

Zendesk

Business to customer (B2C). Business-to-customer (B2C) refers to sales that happen between businesses and individual consumers. B2C sales include your typical purchases from various stores—clothing, furniture, groceries, and everyday essentials. Annual contract value (ACV). Customer acquisition cost (CAC).

B2C 98
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What is a customer profile in CRM? Definition, benefits and customer profiling

Apptivo

Customer profiles make up the integral part of a CRM system in order to be effective and efficient. The customer profiles within the CRM software will be highly helpful in tracking and monitoring existing and potential customers. B2B VS B2C Customer profiles – What is the difference? B2C customer profile.

CRM 52
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Seismic Acquires Percolate to Create Exceptional Content Experiences at Every Point in the Customer Journey

SBI

Seismic , the market leader for sales enablement platforms, today announced the acquisition of Percolate, a leading marketing campaign orchestration and content management platform. The acquisition will result in an offering that enables marketers to have full control and oversight into how their content impacts this new buyer landscape.