SmartKarrot

JULY 30, 2021

It is the go-to business growth opportunity today, and it is about anticipating the customer’s needs and demands , challenges and providing immediate solutions. A good customer success strategy will keep your customer happy, which means high retention rates, which in turn means an increase in your revenue.

Customer Success 10

Customer Success Onboarding Acquisition B2C 10

SmartKarrot

MARCH 8, 2022

Her portfolio is gilded with leadership roles like board director, investor, COO, and P&L owner. An alumna of Yale and Stanford, Allison has contributed to the Customer Success industry as the COO of Gainsight, a prominent customer success company, and a 1B USD unicorn. Amarachi Ogueji. Ashna Patel. Dana Alvarenga.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

ACT

APRIL 11, 2023

Seventy percent of B2C marketers report the same. A strong referral program can help you win customer loyalty and drive revenue without increasing customer acquisition costs. It’s a low-cost marketing idea that establishes authority and credibility, helping attract potential customers , employees, and investors.

Marketing 52

Marketing Small Business Supply Chain Publishing 52

Zendesk

JUNE 28, 2022

This program was built to help companies transform their reps into highly skilled salespeople who understand the enterprise sales process and can deliver great value to customers. Enterprise processes often mean a higher cost of customer acquisition, a longer sales cycle, and a tougher audience for sales pitches.

Sales Training 52

Sales Training B2B Sales Profitability 52