Insightly

SEPTEMBER 19, 2023

However, the role of CRM in business strategy doesn’t end with customer interaction management — it also plays a crucial part in driving the overall growth and profitability of a business. CRM enables these firms to manage and nurture these relationships effectively.

CRM 52

CRM Insurance Healthcare Manufacturing 52

Insightly

SEPTEMBER 19, 2023

However, the role of CRM in business strategy doesn’t end with customer interaction management — it also plays a crucial part in driving the overall growth and profitability of a business. CRM enables these firms to manage and nurture these relationships effectively.

CRM 52

CRM Insurance Healthcare Manufacturing 52

CMOE

AUGUST 26, 2020

While some businesses manage to transition from niche to mainstream by scaling with ease, others struggle to maintain their identity and high standards of customer service—and eventually, their profits. Lack of a business-growth strategy. Minimal understanding of the financial impact of rapid growth.

Onboarding 98

Onboarding Profitability Leadership Business Growth 98

Account Management Skills

NOVEMBER 15, 2021

I chat to ‘Agencynomics’ co-author, Peter Hoole , about some common challenges faced by agency owners today, when it comes to business growth. – what point in the agency’s revenue growth does an agency typically employ their first account manager? Yes, sometimes that goes down well, sometimes it doesn’t!

Finance 52

Finance Account Management Profitability Management 52

SmartKarrot

MAY 17, 2022

You may have already come up with an excellent business plan, implementation timeline, and also profitable marketing strategy; however, you may not have emphasized the importance of customer success at this stage. This could be a major risk and hamper your business’ growth. But resist this temptation.

Acquisition 10

Acquisition Customer Success Profitability Finance 10

SmartKarrot

JULY 7, 2023

It is important to understand that account white space analysis is not limited to any particular industry or a business of a particular size. It can be utilized with ease by B2B and B2C businesses as well. And, it is also useful for businesses spanning various sectors including technology, healthcare, finance, agro-industries, etc.

Business Growth 10

Business Growth Account Management B2C Profitability 10