Acquisition Customer Success Investors Negotiation 
SmartKarrot
MARCH 8, 2022
In celebration of International Women’s Day, we are honored to present our Top 50 Women Leaders in Customer Success to Follow list for 2022, celebrating 50 influential women leaders and their inspiring stories of strength and success. Her diverse yet unique skills include customer life cycle optimization from pre-sales.
SmartKarrot
SEPTEMBER 1, 2022
The contract negotiation is the last of several challenges you must clear up, including introductions, calls, meetings, follow-up emails, and demonstrations. Customer Lifetime Value (CLV): The entire sum of money that a client is anticipated to spend with your company during the course of their agreement with you.
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Insightly
JANUARY 10, 2024
Investors are taking bets on companies focusing on AI, but they’ll need the human element to truly see ROI. This removes complexity from the tech stack and gives more leverage to your organization to negotiate payment terms and even discounts. You’ll still need humans for that, she says. Others are not.
Zendesk
JUNE 28, 2022
This program was built to help companies transform their reps into highly skilled salespeople who understand the enterprise sales process and can deliver great value to customers. Enterprise processes often mean a higher cost of customer acquisition, a longer sales cycle, and a tougher audience for sales pitches.
SmartKarrot
OCTOBER 14, 2020
If you have been reading our blogs regularly, then you know that we write extensively on Customer Success. And the most widely known role in customer success is the customer success manager (CSM). In all the tasks an AM does, they need to ensure that the company’s customers are finally happy.
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