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KPI Management: M&A Strategy KPIs

Flevy

In the high-stakes world of corporate growth and expansion, Mergers and Acquisitions (M&A) Strategy plays a pivotal role. Through mergers and acquisitions, organizations can achieve synergies that result in increased efficiency, expanded market presence, and enhanced innovation capabilities.

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Management Consulting Industry Value Chain: Deep Dive

Flevy

According to Gartner, the global consulting market is projected to grow at a steady rate, driven by increasing demand for digital transformation services and strategic advisory amid rapid technological advancements. Client Acquisition and Sales: Engaging prospective clients and converting leads into consulting engagements.

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KPI Management: Customer Segmentation and Analysis KPIs

Flevy

Customer Acquisition Cost (CAC) Payback Period by Segment Definition : The time it takes to recoup the investment made in acquiring new customers within a specific segment. Reducing Acquisition Costs and Enhancing ROI A SaaS company struggled with high Customer Acquisition Costs (CAC) and sought to improve the CAC Payback Period by Segment.

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KPI Management: Strategic Planning KPIs

Flevy

Relevance : CLV insights guide strategic decisions related to customer acquisition, retention, and relationship management, underpinning revenue growth strategies. Here are other KPI Strategy and KPI Management articles we’ve published: Principles of KPI Selection. KPIs and Digital Transformation.

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KPI Management: Business Growth KPIs

Flevy

Customer Acquisition Cost (CAC) Definition : The cost associated with convincing a potential customer to buy a product or service, divided by the number of new customers acquired. Here are other KPI Strategy and KPI Management articles we’ve published: Principles of KPI Selection. KPIs and Digital Transformation.

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Research update on the most in-demand soft skills

Red Star Kim

Following my past research (some of which was published in my 2020 book Essential soft skills for lawyers (kimtasso.com) ) I keep an eye out for the latest information relating to the soft skills (particularly leadership skills) most in demand and how these relate to the professional services sector. And why are they so important?

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KPI Management: Market Analysis KPIs

Flevy

Customer Acquisition Cost (CAC) Definition : The total cost associated with acquiring a new customer, including marketing and sales expenses. Here are other KPI Strategy and KPI Management articles we’ve published: Principles of KPI Selection. KPIs and Digital Transformation.